Operations Manager
18 hours ago
We are a restaurant chain that combines great food with an Americana nostalgia. Our menu features fresh—never-frozen—burgers, premium sliced cheesesteaks piled high on steamed hoagies, and creamy frozen custard made in-house.
Job DescriptionWe are looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability.
The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.
- Manage the restaurant operations, including scheduling, inventory management, and customer service.
- Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
- Develop and implement strategies to increase profitability and maintain financial stability.
- Foster a positive work environment that encourages teamwork, creativity, and open communication.
- Ensure compliance with all health and safety regulations, as well as company policies and procedures.
- Provide exceptional customer service and address customer complaints promptly and professionally.
- Monitor and analyze customer feedback to identify areas for improvement.
To succeed in this role, you should have:
- At least 3 years of experience in a similar role in the restaurant industry.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Understanding of financial statements and restaurant operations.
- Knowledge of food safety regulations and best practices.
- Passion for the restaurant industry and commitment to delivering exceptional customer service.
This is a salaried position with benefits, including health insurance and 401k matching.
SalaryThe estimated salary for this position is $52,000 - $55,000 per year, commensurate on experience.
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