Operations Manager

18 hours ago


Fayetteville, Arkansas, United States Hwy 55 Full time
About Hwy 55

We are a restaurant chain that combines great food with an Americana nostalgia. Our menu features fresh—never-frozen—burgers, premium sliced cheesesteaks piled high on steamed hoagies, and creamy frozen custard made in-house.

Job Description

We are looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability.

The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.

  • Manage the restaurant operations, including scheduling, inventory management, and customer service.
  • Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
  • Develop and implement strategies to increase profitability and maintain financial stability.
  • Foster a positive work environment that encourages teamwork, creativity, and open communication.
  • Ensure compliance with all health and safety regulations, as well as company policies and procedures.
  • Provide exceptional customer service and address customer complaints promptly and professionally.
  • Monitor and analyze customer feedback to identify areas for improvement.
Required Skills and Qualifications

To succeed in this role, you should have:

  • At least 3 years of experience in a similar role in the restaurant industry.
  • Strong leadership skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Understanding of financial statements and restaurant operations.
  • Knowledge of food safety regulations and best practices.
  • Passion for the restaurant industry and commitment to delivering exceptional customer service.
Benefits

This is a salaried position with benefits, including health insurance and 401k matching.

Salary

The estimated salary for this position is $52,000 - $55,000 per year, commensurate on experience.



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