Electrician Support Specialist

6 days ago


Saint Paul, Minnesota, United States Mister Sparky of St. Paul, MN Full time
Job Summary

A Mister Sparky client care representative plays a vital role in ensuring exceptional customer experiences. This position involves answering incoming client calls, supervising and dispatching service and maintenance calls, and reporting to the Call Center Manager.

Key Responsibilities:
  • Answer incoming client calls and provide a professional greeting and script
  • Notify clients of any delays or changes to scheduled service appointments
  • Call Agreement Membership clients to schedule service appointments
  • Ensure timely and effective communication with clients
Requirements:
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills
  • Good computer software skills
  • Prior customer service experience preferred

Mister Sparky of St. Paul, MN is an independently owned and operated franchise. All hiring decisions will be made by the management of this franchisee. Compensation and benefits are set by the franchisee.



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