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Customer Service Representative

2 months ago

Hackensack, Minnesota, United States CommuniCare Family of Companies Full time
About the Role

We are seeking a skilled and friendly Receptionist to join our team at Crestview Manor Healthcare Center, a member of the CommuniCare Family of Companies. As a Receptionist, you will play a vital role in maintaining a positive image for the center by greeting and directing visitors, answering phone calls, and providing administrative support.

Key Responsibilities
  • Answer phone calls, determine the nature of the call, and direct the caller to the appropriate individual or department.
  • Take accurate messages when personnel are unavailable and ensure timely delivery.
  • Operate the paging/telephone system as required.
  • Greet and direct visitors to the appropriate personnel.
  • Provide administrative support as assigned.
  • Participate in and provide scheduled training, educational classes, and orientation programs to maintain licensure and enhance quality of care.
  • Perform other related activities as assigned or requested.
Requirements
  • High School diploma or GED required.
  • Previous receptionist experience required.
  • Prior work/life experiences, preferably in a healthcare setting.
What We Offer

As a CommuniCare employee, you will enjoy competitive wages and PTO plans. We offer full-time employees a menu of benefit options, including life and disability plans, medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.

About Us

A family-owned company, CommuniCare has grown to become one of the nation's largest providers of post-acute care. Our mission is to create 'Caring Communities' where staff, residents, clients, and family members care for and about one another. We strive to reach out with our hearts and touch the hearts of others.