Hospital Ambassador

4 weeks ago


Hackensack, Minnesota, United States Hackensack Meridian Health Full time

Transforming Patient Care

At Hackensack Meridian Health, we are committed to delivering exceptional patient experiences. As a Unit Services Representative, you will play a vital role in facilitating positive guest relations with our patients, family members, visitors, and physicians.

Key Responsibilities:

  • Welcome and explain hospital and unit policies and procedures to patients and their families.
  • Address problems and concerns in a professional and empathetic manner.
  • Provide clerical support for the unit and Nurse Manager.

Requirements:

  • High school diploma or equivalent.
  • Proficient computer skills.
  • Strong organizational skills and attention to detail.
  • Ability to work every other weekend and three out of six holidays.
  • Rotating schedule/shifts based on needs.

Preferred Qualifications:

  • 2 years experience in front desk, reception, or customer service role.
  • Proficiency in a second language.

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