Clinical Support Coordinator
3 days ago
Prairie Naturopathic Doctors is a dynamic and growing healthcare organization seeking a skilled Clinical Support Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our clinic, providing top-notch customer service, and supporting our healthcare providers in delivering exceptional patient care.
Main Responsibilities:
- Delivering exceptional customer service to patients in a clinic setting
- Managing reception, phone calls, faxing, billing, and scheduling of patients
- Ordering and managing inventory to maintain efficient operations
- Ensuring HIPAA standards are met when handling patient health information
- Communicating regularly with patients to provide timely updates and support
- Coordinating lab results and patient records to facilitate effective case management
- Working collaboratively with healthcare providers and medical assistants to achieve shared objectives
- Performing various administrative tasks as assigned, including report creation, order placement, and data management
- Contributing to growth initiatives by enhancing efficiency, scheduling, and event marketing
- Supporting facilities management to maintain a productive work environment
Essential Skills:
To succeed in this role, you will need strong organizational and communication skills, with the ability to multitask and prioritize tasks efficiently. Previous experience in customer service, particularly in a healthcare setting, is highly desirable, along with proficiency in basic management and communication tools.
Compensation Package:
The estimated annual salary for this position is between $50,000 and $60,000, depending on your level of experience. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for professional growth and development.
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