Clinical Support Coordinator

3 days ago


Minneapolis, Minnesota, United States Prairie Naturopathic Doctors Full time
Job Summary
Prairie Naturopathic Doctors is a dynamic and growing healthcare organization seeking a skilled Clinical Support Coordinator to join our team. In this role, you will play a critical part in ensuring the smooth operation of our clinic, providing top-notch customer service, and supporting our healthcare providers in delivering exceptional patient care.

Main Responsibilities:
  • Delivering exceptional customer service to patients in a clinic setting
  • Managing reception, phone calls, faxing, billing, and scheduling of patients
  • Ordering and managing inventory to maintain efficient operations
  • Ensuring HIPAA standards are met when handling patient health information
  • Communicating regularly with patients to provide timely updates and support
  • Coordinating lab results and patient records to facilitate effective case management
  • Working collaboratively with healthcare providers and medical assistants to achieve shared objectives
  • Performing various administrative tasks as assigned, including report creation, order placement, and data management
  • Contributing to growth initiatives by enhancing efficiency, scheduling, and event marketing
  • Supporting facilities management to maintain a productive work environment

Essential Skills:
To succeed in this role, you will need strong organizational and communication skills, with the ability to multitask and prioritize tasks efficiently. Previous experience in customer service, particularly in a healthcare setting, is highly desirable, along with proficiency in basic management and communication tools.

Compensation Package:
The estimated annual salary for this position is between $50,000 and $60,000, depending on your level of experience. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for professional growth and development.

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