Clinical Support Specialist
3 weeks ago
We are a healthcare organization dedicated to providing exceptional patient experiences. Our team is passionate about delivering high-quality care and support services.
Job OverviewThis role is critical in supporting our clinic operations, ensuring a seamless experience for patients and visitors.
Responsibilities:- Patient Check-In and Check-Out:
- Conduct patient registration, including verification of demographics and insurance.
- Collect co-pays, issue receipts, and ensure accurate financial recordkeeping.
- Notify patients of appointment delays or schedule changes.
- Appointment Management:
- Schedule and manage patient appointments and procedures.
- Coordinate complex visits involving multiple specialists or diagnostic services.
- Verify insurance information through online systems.
- Customer Service:
- Provide a friendly and welcoming experience for all visitors and patients.
- Assist with inquiries, resolve non-clinical patient concerns, and address complaints.
- Arrange accommodations, such as interpreter services, as needed.
We offer a competitive salary range of $45,000 - $55,000 per year, based on experience.
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