Clinical Support Specialist

3 weeks ago


Minneapolis, Minnesota, United States Artius Solutions Full time
About Artius Solutions

We are a healthcare organization dedicated to providing exceptional patient experiences. Our team is passionate about delivering high-quality care and support services.

Job Overview

This role is critical in supporting our clinic operations, ensuring a seamless experience for patients and visitors.

Responsibilities:
  • Patient Check-In and Check-Out:
    • Conduct patient registration, including verification of demographics and insurance.
    • Collect co-pays, issue receipts, and ensure accurate financial recordkeeping.
    • Notify patients of appointment delays or schedule changes.
  • Appointment Management:
    • Schedule and manage patient appointments and procedures.
    • Coordinate complex visits involving multiple specialists or diagnostic services.
    • Verify insurance information through online systems.
  • Customer Service:
    • Provide a friendly and welcoming experience for all visitors and patients.
    • Assist with inquiries, resolve non-clinical patient concerns, and address complaints.
    • Arrange accommodations, such as interpreter services, as needed.

We offer a competitive salary range of $45,000 - $55,000 per year, based on experience.



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