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Housekeeping Associate

2 months ago

Glen Mills, Pennsylvania, United States Hampton Inn & Suites Full time
Job Summary

We are seeking a detail-oriented and customer-focused Guest Room Attendant to join our team at Hampton Inn & Suites. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and sanitation of our guest rooms, providing exceptional service to our guests, and maintaining a high level of quality and attention to detail.

Key Responsibilities
  • Clean and Maintain Guest Rooms: Clean and sanitize guest rooms, including dusting, vacuuming, and making beds, to ensure a clean and comfortable environment for our guests.
  • Provide Exceptional Guest Service: Respond to guest requests and provide information about hotel services, facilities, and local amenities to ensure a positive guest experience.
  • Maintain Storage and Equipment: Maintain storage rooms and stock carts, and ensure that all equipment is in good working order.
  • Report Maintenance Issues: Report any maintenance issues or safety hazards to your supervisor to ensure prompt attention and resolution.
Requirements
  • Previous Housekeeping Experience: One year of previous housekeeping experience is preferred, but not required.
  • Physical Demands: Must be able to bend, kneel, lift, push, carry, and pull up to 50 pounds, and must be able to reach overhead, climb, crouch, and twist.
  • Attention to Detail: Must be detail-oriented and able to maintain a high level of quality and attention to detail in all aspects of the job.