Customer Service Representative

2 days ago


Oak Creek, Wisconsin, United States Hand & Stone - Oak Creek Full time
Job Title: Customer Service Representative - Spa Industry

Company Overview: Hand & Stone Massage and Facial Spa is a national franchise that offers a wide range of spa services to its customers. With a focus on providing exceptional customer service, we are seeking a highly motivated and organized individual to join our team as a Customer Service Representative - Spa Industry.

Estimated Salary: $40,000 - $50,000 per year based on location and experience.

Job Description: In this role, you will be responsible for greeting and welcoming customers, answering phone calls, scheduling appointments, and filing documents. You will also be responsible for performing various other duties as assigned by management. A key aspect of this role is building strong relationships with customers and providing them with an outstanding experience each time they visit our spa.

Responsibilities:
  • Greet and welcome customers
  • Answer phone calls and schedule appointments
  • Filing documents and maintaining accurate records
  • Perform various other duties as assigned by management

Qualifications:
  • Having a high school diploma or equivalent is required
  • Must be 18 years old or older
  • Must be exceptionally organized and have great attention to detail
  • Must be a strong team player with the ability to work independently with minimal supervision


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