Patron Services Associate

1 week ago


Wilmington, Delaware, United States Delaware Park Casino & Racing Full time
Job Summary

We are seeking a highly skilled and customer-focused Patron Services Attendant to join our team at Delaware Park Casino & Racing. As a key member of our team, you will be responsible for providing exceptional guest experiences in designated areas within Patron Services.

Key Responsibilities
  • Assist guests in designated areas, providing programs and information as needed.
  • Accurately account for receipts from sales of programs and related journals.
  • Pick up and distribute programs, Racing forms, and harness eye.
  • Complete reports for accounting purposes.
  • Promote guest safety within respective areas.
  • Maintain guest safety when horses are entering & exiting the Paddock area.
  • Perform other duties as assigned.
Requirements
  • Previous experience in customer service and public relations.
  • Knowledge of the Thoroughbred Racing Industry.
  • Excellent written and verbal communication skills.
  • Ability to work a flexible schedule to meet business demands.

We offer a dynamic and fast-paced work environment with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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