Point of Sale Support Specialist

3 weeks ago


Mastic Beach, New York, United States MyCareersFuture Full time

Job Title: Point of Sale Support Specialist

Job Summary:

We are seeking a skilled Point of Sale Support Specialist to join our team. As a POS Support Specialist, you will be responsible for providing technical support and assistance to our clients in the restaurant and F&B industry.

Key Responsibilities:

  • Maintain technical knowledge related to our suite of hardware and software products
  • Setup, configure, and test hardware and software components
  • Install software and hardware at client sites, run and connect all cables between and at hardware devices
  • Provide telephone, remote, and on-site support for clients to resolve technical issues
  • Provide training to clients on software, hardware, and troubleshooting techniques

Requirements:

  • Previous restaurant POS support experience is a plus
  • Ability to manage multiple tasks in an office or at off-site client locations
  • Some evening and weekend schedules may be required
  • Learning and understanding of cloud technologies

About MyCareersFuture:

MyCareersFuture is a leading provider of automated innovative business solutions to the restaurant and F&B industry. We are committed to delivering exceptional service and support to our clients.



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