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Team Shift Supervisor

2 months ago

Richmond, Virginia, United States Grand Fitness Mgmt, LLC Full time
Overview of the Shift Leader Role at Grand Fitness Mgmt, LLC

About Us:

Established as a leading franchisee of Planet Fitness, Grand Fitness Mgmt, LLC operates numerous fitness centers dedicated to enhancing the well-being of our members through a supportive and inviting atmosphere.

Ideal Candidate Profile:

We seek individuals who are enthusiastic about our brand and committed to fostering a positive environment within our Judgement Free Zone.

Key Responsibilities of the Shift Leader:

  • Developing and managing shift schedules while delegating tasks effectively.
  • Tracking attendance, punctuality, and leave requests.
  • Assigning duties aligned with team members' strengths.
  • Providing oversight, mentorship, and assistance to staff.
  • Assessing team performance and delivering constructive feedback to both staff and management.
  • Facilitating training for new hires and ongoing staff development.
  • Addressing customer inquiries and resolving conflicts efficiently.
  • Ensuring compliance with organizational policies and safety regulations.
  • Safeguarding the confidentiality of member data.
  • Maintaining cleanliness and upkeep of the facility.
  • Accurately processing retail transactions and achieving sales objectives.

Benefits Offered:

  • Flexible scheduling options, including availability on weekends and holidays.
  • Access to On-Demand Pay.
  • Comprehensive health benefits including medical, dental, and vision for full-time employees.
  • Employee discounts and perks program.
  • Complimentary Black Card Membership.
  • 401K retirement plan.

Required Qualifications:

  • Must be at least 18 years of age.
  • Possession of a high school diploma or GED.
  • Willingness to obtain CPR/AED Certification (training will be provided).
  • Strong customer service and conflict resolution skills.
  • Proficient verbal and written communication skills.
  • Basic knowledge of computer applications (Microsoft Office Suite).
  • Ability to lift up to 50 pounds and remain active throughout shifts.
  • Capability to communicate effectively during shifts and handle cleaning products when necessary.

Note: A background check is required upon acceptance of the offer in accordance with applicable laws.