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Sales Floor Associate

2 months ago

Houston, Texas, United States Navy Exchange Full time
Position Title: Sales Associate (RPT/Fleet Store)

Job Overview:
As a Sales Associate, you will serve as the primary representative of our brand. Your role is crucial in promoting our image and enhancing our reputation as a customer-centric organization.

Your responsibilities will include assisting customers in recognizing their needs for our products and services. You will be expected to acquire knowledge about our offerings and communicate our mission in an educational and professional manner.

A positive and outgoing demeanor is essential, as you will be engaging with customers and contributing positively to the overall experience.

Key Responsibilities:

Customer Interaction:
Actively engage with customers, inquire about their needs, and provide guidance on merchandise. Inform customers about promotions and events to enhance their shopping experience.

Store Maintenance:
Ensure the store is well-organized and visually appealing.

Sales Techniques:

Encourage customers to explore additional products, suggest items based on current trends, and promote special offers tailored to individual preferences.

Stay informed about product features and market trends.

Transaction Processing:
Accurately handle cash transactions, discounts, and various payment methods.

Inventory Management:
Oversee merchandise management, complete inventory tasks, and ensure proper labeling.

Reliability:
Follow the assigned work schedule and fulfill job responsibilities with precision.

Additional Duties:
Perform other tasks as assigned.

Qualifications:

Product Knowledge:
Basic understanding of merchandise and product offerings.

Experience:
Previous retail experience is preferred but not mandatory.

Communication Skills:
Excellent interpersonal and communication abilities. Proficient in reading, writing, and interpreting instructional materials.

Mathematical Skills:
Basic proficiency in arithmetic operations such as addition, subtraction, multiplication, and division.

Reasoning Skills:
Ability to manage multiple tasks while being attentive to customer needs and adapting to business requirements.

Physical Requirements:
This role involves frequent movement, communication, and standing for extended periods. The ability to lift weights ranging from 25 lbs. to 50 lbs. may be necessary.

Work Environment:
Primarily conducted indoors, with potential outdoor assignments based on operational needs.

Additional Attributes:
Enthusiastic, friendly, and energetic, with a commitment to delivering exceptional service.

Availability:
Willingness to work varied hours, including early mornings, evenings, weekends, and holidays.

About Navy Exchange:
Discover great savings on brand-name electronics, fashion, accessories, and more at the Navy Exchange. Shop online or visit your local store for a diverse selection.