Patient Experience Coordinator

2 weeks ago


Phoenix, Arizona, United States Serenity Healthcare, LLC Full time
{"Job Title": "Receptionist", "Job Description": "

Delivering Exceptional Patient Care

Serenity Healthcare, LLC is seeking a skilled Receptionist to provide top-notch patient experience in our Phoenix-Desert Ridge, AZ office.

About the Role

  • Update and verify patient information with precision and attention to detail.
  • Build rapport with patients, remembering their names, interests, and stories to create a personalized experience.
  • Address patient concerns, respect boundaries, and demonstrate empathy in a sensitive and compassionate manner.
  • Ensure a seamless patient journey by providing support and assistance throughout their visit.
  • Rotate through various office tasks to maintain a smooth and efficient work environment.

What We Offer

  • Career advancement opportunities in a dynamic and growing healthcare organization.
  • Competitive medical, vision, and dental insurance package, with Serenity covering 90% of the premium.
  • Paid time off and 10 major holidays off to maintain a healthy work-life balance.
  • 401(k) plan to support your long-term financial goals.
  • Employee referral program to recognize and reward your referrals.

About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for our patients. With evidence-based research and proven results, we strive to help patients take back their lives with a revolutionary approach to healthcare.

Work Environment

Our Phoenix-Desert Ridge, AZ office operates Monday-Friday from 6 am-8 pm and Saturday from 7 am-7 pm. This position requires a criminal background check upon hire.

"}

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