Crisis Management Strategist for UMass Amherst

3 weeks ago


Amherst, Massachusetts, United States UMass Amherst Full time
Job Summary

The Director for Issues Management plays a crucial role in identifying, analyzing, and addressing various challenges or crises that could impact the institution.

This position is an expert in developing and deploying content, effective communications, and risk mitigation measures to support ongoing priorities related to sensitive matters impacting the University.

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees.

The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers.

In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Responsibilities
  • Establishes, implements, and assesses strategies and tactics related to issues management, with a particular emphasis on research, writing and content creation.
  • Receives assignments and prioritizes work as directly communicated by the AVC.
  • Performs duties on behalf of the AVC in their absence, or as requested to represent the University.
  • Administers operations for the campus Incident Response Team and horizon-scanning processes.
  • Develops communications including internal campus-wide messages, media statements, social media content, reports, talking points, fact sheets, and FAQs.
Requirements
  • A Bachelor's Degree.
  • Seven (7) years of relevant experience.
  • Strong written and editing skills.
  • Experience writing on behalf of senior level leadership.
  • Ability to think quickly and work under pressure. Strong time-management abilities.
Benefits

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment.

Salary Information

$85,000 - $110,000 per year



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