Executive Director

2 weeks ago


Dublin, Ohio, United States The NOW Massage Full time
Job Title: General Manager

The NOW Massage is seeking a highly skilled and experienced General Manager to lead our boutique locations. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our business unit, ensuring seamless execution of our vision and mission.

Key Responsibilities:
  • Lead and mentor the Experience Guide, Massage Therapy, and Management teams to deliver exceptional guest service and satisfaction.
  • Oversee budget and financial goals, ensuring efficient operations and maximizing revenue.
  • Develop and implement strategies to drive sales growth, enhance customer experience, and promote services and products.
  • Collaborate with the Leadership Team to identify areas for improvement and implement changes to drive business success.
  • Recruit, train, and develop high-performing teams to deliver exceptional results.
  • Monitor and maintain high standards of guest service, ensuring a positive and welcoming environment for all guests.
Requirements:
  • Proven track record of success in a leadership role, with experience in operations management and team development.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong analytical and financial management skills, with experience in budgeting and forecasting.
  • Passion for delivering exceptional guest service and driving business growth.

The NOW Massage is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional guest service.


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