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Ticket Sales Associate

2 months ago


San Antonio, Texas, United States Ambassador Theatre Group Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Ticket Sales Associate. As a key member of our Box Office team, you will be responsible for providing exceptional customer service to our patrons, selling tickets to live events, and working collaboratively with our team to ensure a positive experience for all.

Key Responsibilities
  • Sell tickets to live events to patrons in person at the Box Office.
  • Assist patrons with ticketing needs and questions, providing accurate and timely information.
  • Distribute will call tickets to patrons in a timely and efficient manner.
  • Answer box office phones and respond to customer inquiries in a professional and courteous manner.
  • Work collaboratively with the Box Office team to ensure a positive experience for all patrons.
Requirements
  • Excellent customer service skills with the ability to work in a fast-paced environment.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Basic computer skills with the ability to learn and use our ticketing system.
  • Strong communication skills with the ability to work effectively with a team.
What We Offer
  • A competitive hourly rate of $10.75-$12.00 per hour.
  • A flexible schedule with opportunities to work a variety of shifts.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.