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Settlement Officer
2 months ago
POSITION OVERVIEW:
The primary function of this position is to manage tasks associated with settlement operations for retail transactions.
KEY RESPONSIBILITIES:
- Serve as the intermediary among all stakeholders in the transaction, including homebuyers, mortgage representatives, accounting, and other departments involved in the Title & Escrow Process.
- Oversee all facets of settlement transactions, including the preparation and approval of Settlement Statements, coordination of deeds, and verification of loan documents, insurance papers, seller statements, and sales agreements.
- Facilitate the signing of closing documents, clarify any executed documents as necessary, and assist in addressing inquiries from all parties involved.
- Adhere to Escrow Accounting Business Practice Guidelines, which encompass the collection and distribution of funds while complying with relevant State and Federal Good Funds regulations.
- Examine escrow quality assurance reports and resolve any pending issues to ensure adherence to established business policies.
- Guarantee the timely and precise transfer of information and documentation from the settlement team to the Recording and Accounting Departments.
- Address and rectify any post-closing issues that may arise.
- Perform additional duties as assigned.
- Decision Impact: Department/Branch level.
- Department Responsibility: Single.
- Budgetary Responsibility: None.
- Direct Reports: None.
- Indirect Reports: None.
- Physical Requirements: Must frequently lift and/or move up to 25 pounds; occasionally up to 50 pounds.
- High School Diploma or equivalent.
- Escrow Licensing as mandated by State/Federal regulations.
- Notary Public certification as required by State law.
- Minimum of 1-3 years of experience as an Escrow Officer or Assistant Escrow Officer.
- Proficient customer service skills for interacting with diverse homebuyer demographics.
- Ability to manage multiple tasks in a fast-paced, demanding environment.
- Strong attention to detail and follow-up capabilities.
- Adaptability to change.
- Capacity to work collaboratively in a multi-location team setting.
- Effective verbal and written communication skills.
- Ability to prioritize conflicting demands and meet departmental needs with available resources.
- Proficient in Microsoft Windows, Outlook, and Excel; familiarity with OneNote and SoftPro is advantageous.
- Team-oriented: Collaborates effectively as part of a group.
- Self-motivated: Driven to perform independently.
- Goal-oriented: Motivated by the achievement of objectives.
PulteGroup, Inc. and its affiliates are committed to equal opportunity employment and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
All employment offers are contingent upon the successful completion of a comprehensive pre-hire background check, which includes credit, criminal, education, and employment verification.