Global Implementation Operations Director

6 days ago


New York, New York, United States Slice Full time
About the Role

The Head of Implementation Operations is a critical role that requires a unique blend of technical expertise, business acumen, and leadership skills. As a key member of our operations team, you will be responsible for leading the design and execution of scalable implementation processes, managing a globally distributed team, and optimizing for scale and efficiency.

We are looking for a visionary leader who can bring a customer-centric approach to our implementation process, ensuring seamless product adoption and exceptional customer experience. If you have a passion for delivering exceptional customer experiences, a strong technical background, and excellent leadership skills, we encourage you to apply.

The estimated salary range for this position is $230k-$280k plus bonus and equity. We offer a comprehensive benefits package, including flexible PTO, market-leading medical, vision, and dental insurance, 401K matching up to 4%, and a monthly wellness reimbursement/stipend.

Key Responsibilities:

  • Design and execute scalable implementation processes
  • Manage a globally distributed team
  • Optimize for scale and efficiency

Requirements:

  • 10+ years of experience managing complex hardware & software deployment projects, ideally in restaurant tech or a similar industry
  • Proven track record leading high-stakes implementations where flawless execution is essential to customer satisfaction
  • Strong technical background in hardware systems, installation processes, and troubleshooting methodologies
  • Exceptional leadership and communication skills
],

  • New York, New York, United States Fora Travel Full time

    Global Operations Director at Fora Travel is responsible for overseeing the overall operational strategy and direction of the company. This includes managing budgets, implementing process improvements, and ensuring compliance with regulatory requirements.Key Responsibilities:• Manage and optimize the business unit's budget to ensure efficient operation and...


  • New York, New York, United States Arena AI Full time

    Job Description:We are looking for a highly skilled Global Adoption and Implementation Director to join our team at Arena AI. In this role, you will be responsible for driving the adoption and implementation of our AI technology across various industries, working closely with customers to understand their needs and develop tailored solutions. The ideal...


  • New York, New York, United States Child Mind Institute Full time

    **International Leadership Role**Managing Director of International Programs at Child Mind Institute**Company Overview**The Child Mind Institute is a leading nonprofit organization dedicated to improving the lives of children and families struggling with mental health and learning disorders. We provide gold-standard evidence-based care, deliver educational...

  • Financial Director

    1 week ago


    New York, New York, United States Center for Reproductive Rights Full time

    Job DescriptionWe are seeking an experienced Financial Director to lead our global operations as Chief Finance Officer. This critical role involves developing and implementing financial strategies that support our mission and goals.Responsibilities and RequirementsManage financial planning, budgeting, forecasting, and analysis to inform business...

  • Global HR Director

    6 days ago


    New York, New York, United States Dynamo AI Full time

    At Dynamo AI, we are seeking a seasoned Global HR Director to spearhead our people operations across the globe. This pivotal role will oversee all aspects of human resources, ensuring a cohesive and positive employee experience in our international organization.ResponsibilitiesTalent Management: Foster a positive and inclusive workplace culture that aligns...


  • New York, New York, United States Away Full time

    About Away: We believe travel makes us better. Founded in 2016, we now offer a range of luggage and travel essentials for every journey. As a community of travelers, we create, innovate, and embark on this journey together, helping to make travel more seamless for everyone.We're looking for a Senior Director of Global Accounting Operations to join our team....


  • New York, New York, United States Global Channel Management Inc. Full time

    We are seeking a highly motivated and experienced Global Customer Engagement Director to join our team at Global Channel Management Inc. As a key member of our marketing department, you will play a vital role in developing and executing customer-centric strategies that drive business growth.Salary: $130,000 - $160,000 per yearJob description:The ideal...


  • New York, New York, United States Stone Alliance Group Full time

    About Our Organization">Stone Alliance Group is a leading nonprofit organization dedicated to transforming the lives of children and families struggling with mental health and learning disorders. With a unique approach, we provide gold-standard evidence-based care, deliver educational resources to millions of families each year, train educators in...


  • New York, New York, United States Global Kids Full time

    About the RoleThis is an exciting opportunity to join Global Kids as a Site Director, overseeing youth development programming at one of our Brooklyn, New York sites. As a key member of our team, you will play a crucial role in shaping the lives of young people and empowering them to become global citizens.The successful candidate will have a proven track...


  • New York, New York, United States Fanatics Full time

    At Fanatics, we are building a leading global digital sports platform that ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally.About the RoleWe are seeking a highly experienced Senior Director to lead our Global Brand Operations team. This strategic leadership position is accountable for...


  • New York, New York, United States Global Channel Management Full time

    About the Job:We are seeking an experienced Global Channel Management ITSM Implementation Lead to join our team. As a key member of our organization, you will be responsible for leading the implementation of complex IT service management projects using Servicenow.Job Description:The Global Channel Management ITSM Implementation Lead will have a strong...


  • New York, New York, United States TriSearch Full time

    Role ResponsibilitiesAs Director, Head of Professional Services, you will be responsible for leading the global implementation strategy for our client partners Books and Records system. This includes:Developing and implementing process improvements within the professional services team, focusing on efficiency, scalability, and delivering value to...


  • New York, New York, United States Global Channel Management Inc. Full time

    Job Title: Global Luxury Brands Associate DirectorWe are looking for a talented Global Luxury Brands Associate Director to join our team at Global Channel Management Inc. This is an exceptional opportunity for a seasoned professional to drive business growth and develop innovative strategies in the luxury industry.About the Job:The successful candidate will...


  • New York, New York, United States Apollo Global Management, Inc. Full time

    Position SummaryApollo Global Management, Inc. seeks a highly skilled Director, Business Process Optimization to join their team. The ideal candidate will have a strong background in business process optimization, with a proven track record of successfully improving operational efficiency. Key responsibilities include developing and implementing process...


  • New York, New York, United States RSM Global Full time

    Epic Practice Director OpportunityWe are seeking an experienced Epic Practice Director to join our team at RSM Global. The successful candidate will have a strong background in healthcare IT, with expertise in Epic implementations and optimization.About the Role:The Epic Practice Director will be responsible for leading our Epic practice, focused on...


  • New York, New York, United States Keller Executive Search Full time

    About the Job:This role is responsible for leading the development and implementation of global portfolio strategies, collaborating with investment teams to refine investment theses, and providing strategic recommendations to senior management on portfolio allocation and risk management.Estimated Salary:$305k per yearJob Description:The Senior Director of...


  • New York, New York, United States Dynamo AI Full time

    Job DescriptionWe are seeking a seasoned People Operations Specialist to oversee all aspects of HR and employee experience across our global team. This pivotal role will ensure a cohesive and positive work environment, aligning with our company values.The ideal candidate will have extensive experience managing teams in different countries, particularly in...


  • New York, New York, United States Away Full time

    Away is seeking a highly skilled Global Accounting Director to lead our accounting function. This is a remote role that visits our Soho, NYC office when required by the hiring manager. The working hours are 9am-6pm ET to ensure continuity with our business operations.The Global Accounting Director will oversee company-wide accounting operations globally,...


  • New York, New York, United States S&P Global, Inc. Full time

    Unlocking Possibility with Data-Driven InsightsS&P Global transforms data into essential intelligence that helps organizations drive growth, mitigate risk, and optimize performance.As a Senior Director of Global Markets, you will be responsible for developing and executing global go-to-market strategy, managing sales activities, and analyzing market trends....


  • New York, New York, United States Global Relay Full time

    Job Summary:Global Relay is seeking an experienced Director, Information Security to lead our cybersecurity efforts. The successful candidate will have a strong background in information security, experience managing technical teams, and excellent communication skills.The Director, Information Security will be responsible for developing and executing...