Global Channel Management ITSM Implementation Lead

3 days ago


New York, New York, United States Global Channel Management Full time

About the Job:

We are seeking an experienced Global Channel Management ITSM Implementation Lead to join our team. As a key member of our organization, you will be responsible for leading the implementation of complex IT service management projects using Servicenow.

Job Description:

The Global Channel Management ITSM Implementation Lead will have a strong understanding of Service Management processes and capabilities, as well as the ability to articulate how ITSM tooling drives exceptional outcomes. You will work closely with our development team to ensure seamless integration with our existing systems.

Responsibilities:
  • Lead the implementation of complex IT service management projects using Servicenow
  • Work closely with development team to ensure seamless integration
  • Develop strong understanding of Service Management processes and capabilities
  • Articulate how ITSM tooling drives exceptional outcomes

Requirements:

To be successful in this role, you will need:

  • 5+ years experience in Servicenow ITSM implementation
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist in at least 1 product suite
  • ServiceNow Certified Application Developer
  • Certified in ITIL Foundation (v3 or v4)

Salary: $125,000 - $155,000 per year

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