Insurance Customer Service Representative

4 weeks ago


Magnolia, Texas, United States State Farm Insurance Full time

Key Responsibilities:

  • Provide accurate and timely information to customers regarding their insurance needs.
  • Process policy changes and updates in the system to ensure seamless customer experience.
  • Handle incoming calls and emails from customers regarding policy inquiries and claims in a professional and efficient manner.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Maintain accurate and up-to-date customer records and information.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
  • Meet or exceed performance goals and targets set by the company.

About the Role:

This is an exciting opportunity to join State Farm Insurance as an Account Associate, where you will play a critical role in delivering exceptional customer service and support.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive compensation package and benefits.


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