Insurance Customer Service Representative
4 weeks ago
Key Responsibilities:
- Provide accurate and timely information to customers regarding their insurance needs.
- Process policy changes and updates in the system to ensure seamless customer experience.
- Handle incoming calls and emails from customers regarding policy inquiries and claims in a professional and efficient manner.
- Collaborate with team members to resolve customer issues and ensure customer satisfaction.
- Maintain accurate and up-to-date customer records and information.
- Stay up to date with insurance products and industry trends to effectively assist customers.
- Follow company policies and procedures to ensure compliance with regulations and guidelines.
- Meet or exceed performance goals and targets set by the company.
About the Role:
This is an exciting opportunity to join State Farm Insurance as an Account Associate, where you will play a critical role in delivering exceptional customer service and support.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A competitive compensation package and benefits.
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