Insurance Industry Customer Service Representative

3 weeks ago


Tempe, Arizona, United States Trax Transport, LLC Full time
Job Overview
We are seeking a skilled and bilingual Customer Service Representative to join our growing Trax Transport, LLC team. As a representative of our agency, you will be responsible for providing top-notch customer service to our clients in the insurance industry.

This is a part-time role that requires excellent communication skills and attention to detail. You will work closely with our experienced agents to ensure seamless service delivery and achieve high customer satisfaction ratings.

Key Responsibilities:
  • Provide exceptional customer service via phone and email
  • Respond efficiently to customer inquiries and resolve issues promptly
  • Maintain accurate records of customer interactions

Requirements:
* Must have or be willing to obtain a P&L California license
* Strong communication and interpersonal skills
* Ability to work independently with minimal supervision
* Basic computer skills and familiarity with CRM software
* Excellent problem-solving and time management skills

What We Offer:
* Competitive hourly rate of $17.00 per hour
* Part-time schedule with flexible hours
* Opportunities for career growth and professional development
* Access to training programs for licensed professionals

Benefits:
* Health insurance (30+ hours worked)
* Dental insurance (30+ hours worked)
* Vision insurance (30+ hours worked)
* Sick time (accrued based on hours worked)


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