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Client Care Specialist
2 months ago
We are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team at Innovetive Petcare. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and their pets.
Responsibilities- Provide friendly, quality customer care to patients and clients
- Process invoices and payments in a timely and accurate manner
- Answer phone calls, schedule appointments, and obtain all necessary medical history
- Determine the status of the patient's immunizations and tests
- Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
- Fulfill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
- Accurately input data into computer software
- Perform other tasks as assigned or reassigned as policies and procedures change
- High school diploma or equivalent
- Weekend availability as needed
- Ability to lift 30-50 pounds
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development