Returns Desk Coordinator

2 days ago


Boca Raton, Florida, United States HBC Company Inc Full time

Job Summary:

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  • Returns Desk Associate

About the Role:

This exciting opportunity has arisen for a highly organized and detail-focused individual to join our Returns team as a Returns Desk Associate. In this role, you will be responsible for handling customer returns in a fast-paced and dynamic environment.

Main Responsibilities:

  • Process customer returns efficiently and accurately.
  • Utilize our SCom system to track and manage returns.
  • Collaborate with other teams to resolve any issues that may arise during the return process.
  • Maintain accurate records of all transactions.
  • Communicate effectively with customers through verbal and written means.

Requirements:

  • Highest level of high school diploma or equivalent required.
  • Minimum 1-5 years of experience in a similar environment.
  • Ability to communicate effectively in English (written and verbal).
  • Excellent computer skills with ability to learn new systems quickly.
  • Ability to lift up to 30 lbs repeatedly and stand for long periods.

Salary and Benefits:

$45,000 - $55,000 per year, depending on experience.

About Us:

HBC Company Inc is a leading provider of innovative solutions in the retail industry. We are committed to providing exceptional customer service and promoting a positive work environment.



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