General Manager

4 hours ago


Tampa, Florida, United States Cookie's Retail - CR Management Co LLC Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our flagship store and drive sales growth in the cannabis industry. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including customer experience, team management, and financial performance.

Key Responsibilities
  • Customer Experience: Ensure a world-class customer experience through effective training, coaching, and feedback to store associates.
  • Team Management: Recruit, onboard, and develop a high-performing team that embodies the TRP brand and delivers exceptional customer service.
  • Financial Performance: Analyze sales reports, identify business trends, and develop strategies to drive profitable sales growth.
  • Inventory Management: Oversee inventory levels, manage stockroom organization, and ensure compliance with company policies and procedures.
  • Operations: Ensure smooth day-to-day operations, including scheduling, training, and performance management.
Requirements
  • Experience: Minimum 5 years of high-volume/flagship management experience in cannabis, specialty retail, or a comparable retail environment.
  • Skills: Proven ability to drive sales results, analyze selling reports, and react quickly to business needs. Excellent interpersonal, communication, and customer service skills.
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
Competencies
  • Leadership: Strong leadership and delegation skills, with the ability to motivate and develop a high-performing team.
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, associates, and stakeholders.
  • Problem-Solving: Ability to analyze complex issues, identify solutions, and implement effective strategies to drive business results.
Work Environment

This role operates in a professional store environment, requiring long hours, frequent weekend work, and flexibility to adapt to changing business needs.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


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