Current jobs related to Technical Support Analyst - Annapolis Junction, Maryland - Interclypse Inc.

  • Senior Technical Analyst

    2 weeks ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading provider of language, operations, and technology services, is seeking a skilled Reverse Engineer to join our Defense and Homeland Security Division in Annapolis Junction, MD.As a Reverse Engineer, you will work with cutting-edge technology to analyze and reverse-engineer complex systems, identifying areas for improvement...

  • Digital Network Analyst

    1 week ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading language and intelligence services company, is seeking a skilled Digital Network Analyst to support our Defense & Homeland Security Division in Annapolis Junction, MD.Key Responsibilities:Serve as a multi-disciplined Technical Digital Network Analyst (TDNA) or Technical Targeter targeting customer defined foreign...

  • Digital Network Analyst

    2 weeks ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Target Digital Network AnalystAcclaim Technical Services, a leading language, operations, and technology services company, is seeking a highly skilled Target Digital Network Analyst to join our Defense & Homeland Security Division in Annapolis Junction, MD.Key Responsibilities:Conduct advanced analysis of collection and open-source data to generate insights...

  • Database Technical Analyst 4-Support

    2 weeks ago

    Annapolis, Maryland, United States Oracle Full time

    Job DescriptionOracle is seeking a highly skilled Database Technical Analyst 4-Support to join our team. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our Oracle customer base.Key Responsibilities:Resolve post-sales non-technical customer inquiries via phone and electronic meansProvide...

  • Senior Technical Support Specialist

    2 weeks ago

    Annapolis Junction, Maryland, United States EverWatch Full time

    Job Title:Senior Technical Support SpecialistOverview:EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions. We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to...

  • Target Digital Network Analyst

    3 days ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading language, operations, and technology services company, seeks a skilled Target Digital Network Analyst to join our Defense & Homeland Security Division in Annapolis Junction, MD.About the Role:Conduct advanced analysis of collection and open-source data to generate insights and leads.Ensure target continuity, profile...

  • Telecommunications Technical Analyst 3 Position

    1 week ago

    Annapolis Junction, Maryland, United States Synergy ECP Full time

    Job Summary:Synergy ECP is seeking a highly skilled Telecommunications Technical Analyst 3 to join our team. As a key member of our organization, you will be responsible for configuring and tasking SIGINT systems, as well as providing technical assistance and support to our customers.Key Responsibilities:Configure and task SIGINT systems to meet customer...

  • Intelligence Analyst

    4 weeks ago

    Annapolis, Maryland, United States Acclaim Technical Services Full time

    Target Analyst ReporterAcclaim Technical Services, a leading provider of language, operations, and technology services, is seeking a skilled Target Analyst Reporter to join our Defense & Homeland Security Division in Annapolis Junction, MD.ResponsibilitiesPrepare synthesized products for customers by researching, analyzing, and reporting intelligence via...

  • Technical Support Specialist

    7 days ago

    Annapolis, Maryland, United States HASI Full time

    The Service Desk Analyst role at HASI is a critical position that requires exceptional customer service skills and technical expertise. The successful candidate will serve as the initial point of contact for IT and customer support, ensuring proper operation of workstations and other endpoints.The ideal candidate will have 2+ years of experience configuring...

  • Digital Network Exploitation Specialist

    1 week ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading language, operations, and technology services company, is seeking a Digital Network Exploitation Analyst to join our Defense & Homeland Security Division in Annapolis Junction, MD.We are hiring Digital Network Exploitation Analysts (DNEAs) of all skill levels to support core Intelligence Community (IC) missions through...

  • Technical Support Specialist

    2 weeks ago

    Annapolis Junction, Maryland, United States Columbia Technology Partners Full time

    Job DescriptionAt Columbia Technology Partners, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. This role requires a strong understanding of technical concepts and...

  • Digital Network Analyst, All Levels

    2 weeks ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading provider of language, operations, and technology services, is seeking a highly skilled Digital Network Analyst to join our Defense & Homeland Security Division in Annapolis Junction, MD.Key Responsibilities:Conduct advanced analysis of collection and open-source data to generate insights and leads, ensuring target...

  • Technical Support Specialist

    2 weeks ago

    Annapolis Junction, Maryland, United States EMTAK LLC Full time

    Tier 2 Help Desk Job DescriptionThe Tier 2 Help Desk is a critical role within EMTAK LLC, responsible for providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. This position requires a strong understanding of technical concepts and the ability to apply basic diagnostic techniques to identify problems,...

  • Digital Network Analyst, All Levels

    2 weeks ago

    Annapolis Junction, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading language, operations, and technology services company, is seeking a Digital Network Analyst to support a wide range of U.S. Federal agencies.Key Responsibilities:Conduct advanced analysis of collection and open-source data to generate insights and leadsEnsure target continuity, profile targets and their activities, and...

  • Intelligence Analyst Reporter

    2 weeks ago

    Annapolis, Maryland, United States Acclaim Technical Services Full time

    Job Title: Target Analyst ReporterAcclaim Technical Services, a leading provider of language, operations, and technology services, is seeking a highly skilled Target Analyst Reporter to join our Defense & Homeland Security Division in Annapolis Junction, MD.Responsibilities:Prepare synthesized products for customers by researching, analyzing, and reporting...

  • Technical Support Specialist

    7 days ago

    Annapolis Junction, Maryland, United States Independent Software Full time

    As a Field Support Technician at Independent Software, you will play a vital role in our team, collaborating with our Tier 2 technical support and Availability Management teams to ensure effective issue resolution and provide a rich learning environment for your professional growth.You will provide technical support and troubleshooting for network, desktop,...

  • Technical Support Specialist

    2 weeks ago

    Annapolis Junction, Maryland, United States Columbia Technology Partners Full time

    Job DescriptionAs a Technical Support Specialist at Columbia Technology Partners, you will play a critical role in resolving technical requests from self-service tickets, ensuring seamless support for internal and external customers. Your expertise in system administration will be essential in creating, deleting, and modifying customer accounts, as well as...

  • Technical Support Specialist

    2 weeks ago

    Annapolis Junction, Maryland, United States EverWatch Full time

    Job Title:Technical Support SpecialistOverview:EverWatch is a government solutions company providing advanced defense, intelligence, and deployed support to our country's most critical missions. We are a full-service government solutions company. Harnessing the most advanced technology and solutions, we strengthen defenses and control environments to...

  • CNO Analyst/Programmer 3

    2 weeks ago

    Annapolis Junction, Maryland, United States ARSIEM Corporation Full time

    About ARSIEM CorporationARSIEM Corporation is a trusted partner to the US Government, providing innovative technical solutions to meet the evolving needs of our clients. We are committed to delivering exceptional support and services to our government clients, leveraging our experienced workforce of qualified professionals.Job SummaryWe are seeking a highly...

  • Digital Network Analyst

    1 week ago

    Annapolis, Maryland, United States Acclaim Technical Services Full time

    Acclaim Technical Services, a leading provider of language, operations, and technology services, is seeking a highly skilled Digital Network Analyst - Intelligence Operations to join our team.We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. This unique structure has contributed to our success, as we have...

Technical Support Analyst

2 months ago

Annapolis Junction, Maryland, United States Interclypse Inc. Full time
Job Overview

Welcome to Interclypse, where innovation and dedication converge. Our team is integral to our success, creating a vibrant community committed to redefining excellence. At Interclypse, you will experience more than just a job; you will be part of a dynamic environment that values your skills, encourages your ideas, and nurtures your potential. Every member of our team can reap rewards based on their contributions while collectively benefiting from the company's overall success.

We are currently engaged in supporting various Maryland state agencies in the modernization and maintenance of essential systems. This role offers an exciting opportunity for candidates to contribute to the long-term health and success of the state while fostering professional growth within our supportive culture.

Key Responsibilities:

The Help Desk Specialist (Senior) is responsible for providing both telephone and in-person assistance to users regarding directories, standard Windows desktop applications, and applications developed under this contract or its predecessors. This role serves as the primary point of contact for troubleshooting hardware and software issues related to PCs and printers.

Essential Qualifications:

  • A Bachelor's degree from an accredited institution in computer science, information systems, engineering, business, or a related technical field.
  • A minimum of seven (7) years of experience in business IT environments, focusing on PC hardware and applications. General experience may include information systems development, client/server work, or related fields.
  • At least five (5) years of extensive knowledge of PC operating systems, including DOS and Windows, along with experience in a help desk setting.
  • Proven ability to communicate effectively both verbally and in writing, with a strong customer service orientation.

Why Choose Interclypse?

  • Work for a company that adapts to your pace.
  • Enjoy a healthy work-life balance.
  • Collaborate with a passionate team on significant missions.
  • Be part of an organization that values and appreciates your contributions.
  • Benefit from an organization that invests in your professional development.
  • Access career mentorship opportunities in both technology and business.
  • Experience a company culture centered on growth and support.

Employee Impact Program:

Every employee has the chance to be recognized for their contributions towards the long-term health of the company, our clients, and fellow employees. This program, along with our comprehensive benefits and leave options, allows you to tailor a career and compensation plan that offers unmatched flexibility while ensuring the well-being of the company, clients, and employees.

Benefits Include:

  • Personal Time Off (PTO) for vacations, holidays, and illnesses
  • Parental Leave
  • Bereavement Leave
  • Jury Duty Leave
  • Retirement: Unlimited 401K match up to 8% of your salary up to the federal maximum
  • Financial education and planning support
  • Health Insurance (Medical, Dental, Vision)
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flexible Spending Accounts (FSA)
  • Employee Assistance Program
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Disability: Short-term and long-term coverage
  • Educational support
  • Company apparel
  • Social events: Holiday Party, Spring Picnic, Fall Picnic, happy hours, and more.
  • Access to group rates for voluntary benefits such as Accident, Hospital Indemnity, Critical Illness, Pet Insurance, and Identity Theft Protection

Equal Opportunity Employer:

Interclypse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.