Senior Cloud Native Solutions Architect

2 days ago

San Jose, California, United States Cisco Full time

About Cisco Isovalent:

Cisco Isovalent is a company that specializes in building open-source software and enterprise solutions for modern cloud native infrastructure. Our flagship technology, Cilium, is a choice of numerous industry-leading global organizations.

About the Role:

The Solutions Architect (SA) team is a distributed team of subject matter experts in Kubernetes, Cloud Native technologies, and networking. The team is responsible for customers' value realization with Cisco Isovalent Cilium Enterprise. SAs engage daily with customers, bringing their deep expertise in cloud native technologies to ensure our customers are running reliable production workloads. They are great collaborators and problem solvers, coordinating with multiple groups to bring the best of Cisco Isovalent and our product with the help of our customers. SAs are also great coaches, capable of distilling new concepts and technologies to our customers and presenting various solutions and their tradeoffs.

Key Responsibilities:

  • Help customers be successful with Cilium Enterprise
  • Engage with assigned customer accounts to accelerate their value realization by designing, implementing, and guiding production rollouts
  • Build deep technical relationships with key customer stakeholders and be a trusted advisor
  • Conduct workshops for customers on our existing and new product capabilities
  • Bring customer domain knowledge to collaborate with engineering and support teams to unblock customer issues
  • Help create workshops, training material, reference architectures, product documentations, and any relevant artifact that would help us provide additional value to our customers
  • Be passionate about technology, an expert opinion, and prior experience with Open Source Software (OSS), Kubernetes, and cloud providers to build enterprise-grade, scaled solutions solving networking, security, and observability needs for cloud native infrastructure
  • Hunger to learn leading technology and collaborate with world-class technical talent

Requirements:

  • Experience in advanced Kubernetes architectural components and their relationships
  • Experience leading or playing a critical role in helping customers adopt Kubernetes and auxiliary cloud-native technologies at scale in production environments
  • 3+ years of experience with at least one major cloud provider (AWS, Azure, or GCP)
  • Experience in networking knowledge, including in-depth experience with Kubernetes networking

Preferred Qualifications:

  • Knowledge of best practices for operating systems security and their application in cloud-native technologies
  • Experience embedding monitoring in designed solutions and understanding the pillars of observability
  • Experience designing enterprise-grade Kubernetes-based systems
  • Familiarity with automation tools and technologies for repetitive tasks
  • Ability to provide well-structured technical reasoning and insights about various technologies in the CNCF landscape
  • Demonstrated ability to make informed recommendations for cloud-native solutions based on technical and business needs

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