Senior Cloud Native Architect

2 weeks ago

San Jose, California, United States Cisco Full time
About This Role

Cisco is seeking a highly skilled Senior Customer Success Architect to join our team. As a key member of our Solutions Architect team, you will be responsible for engaging with customers to accelerate their value realization with Cilium Enterprise.

You will work closely with customers to design, implement, and guide production rollouts, building deep technical relationships with key stakeholders and serving as a trusted advisor. Your expertise in cloud native technologies, Kubernetes, and cloud providers will enable you to create innovative solutions that meet the needs of our customers.

We are looking for a passionate and collaborative individual who is committed to delivering exceptional customer experiences. If you have a strong background in cloud native technologies and a desire to make a meaningful impact, we encourage you to apply.

Key Responsibilities
  • Help customers achieve success with Cilium Enterprise
  • Engage with assigned customer accounts to accelerate their value realization
  • Build deep technical relationships with key customer stakeholders
  • Conduct workshops for customers on Cilium Enterprise capabilities
  • Collaborate with engineering and support teams to unblock customer issues
  • Develop workshops, training materials, and reference architectures to enhance customer understanding
Requirements
  • 3+ years of experience in advanced Kubernetes architectural components and their relationships
  • 3+ years of experience leading or playing a critical role in helping customers adopt Kubernetes and cloud-native technologies at scale
  • 3+ years of experience with at least one major cloud provider (AWS, Azure, or GCP)
  • 3+ years of experience in networking knowledge, including in-depth experience with Kubernetes networking
Preferred Qualifications
  • Knowledge of best practices for operating systems security and their application in cloud-native technologies
  • Experience embedding monitoring in designed solutions and understanding the pillars of observability
  • Experience designing enterprise-grade Kubernetes-based systems
  • Familiarity with automation tools and technologies for repetitive tasks
About Cisco

Cisco is a global leader in enterprise security, with a start-up culture and a commitment to driving innovation. We are dedicated to inclusivity, collaboration, and diversity in everything we do. Join us and be part of a team that is passionate about making a difference in the world of cloud native technologies.

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