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General Manager Assistant
2 months ago
Milford Hospitality Group is seeking a highly skilled and experienced professional to join our team as a Hotel Assistant General Manager. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest satisfaction, and driving business growth.
Key Responsibilities- Leadership and Management
- Lead and motivate a team of hotel staff to deliver exceptional guest experiences and achieve business objectives.
- Develop and implement strategies to improve hotel operations, increase efficiency, and reduce costs.
- Guest Satisfaction
- Ensure that all guests receive a warm and welcoming experience, from check-in to check-out.
- Respond promptly to guest complaints and concerns, resolving issues in a professional and courteous manner.
- Business Development
- Identify opportunities to increase revenue and drive business growth through targeted marketing initiatives and partnerships.
- Develop and implement strategies to improve hotel occupancy rates, average daily rates, and revenue per available room.
- Training and Development
- Provide ongoing training and development opportunities to hotel staff to enhance their skills and knowledge.
- Identify areas for improvement and develop strategies to address gaps in staff training and development.
- Experience
- Minimum 3 years of experience in hotel operations, with a proven track record of success in leadership and management roles.
- Skills
- Excellent leadership and management skills, with the ability to motivate and inspire a team.
- Strong communication and interpersonal skills, with the ability to build relationships with guests, staff, and stakeholders.
- Ability to analyze data and make informed decisions to drive business growth.
- Education
- Bachelor's degree in Hospitality Management or a related field.
- Competitive Salary and Benefits
- Competitive salary and benefits package, including medical and dental insurance, vacation time, and 401(k) matching.
- Opportunities for Advancement
- Opportunities for career advancement and professional growth within Milford Hospitality Group.
- Recognition and Rewards
- Recognition and rewards for outstanding performance and contributions to the hotel's success.
