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Customer Service Representative

1 month ago

Santa Fe, New Mexico, United States Stephen Gillespie - State Farm Agent Full time
Customer Service Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Service Representative for Stephen Gillespie - State Farm Agent, you will play a critical role in building strong relationships with our customers and providing personalized support to meet their unique needs.

Key Responsibilities:
  • Establish and maintain positive relationships with customers through proactive communication and follow-up.
  • Provide accurate and timely information regarding insurance products, services, and policies.
  • Use a customer-centric approach to identify and address customer concerns, ensuring a high level of satisfaction and loyalty.
What We Offer:
  • A competitive hourly rate, plus commission and bonus opportunities.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Opportunities for professional growth and development, including training and mentorship programs.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and team members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • A self-motivated and proactive approach, with a focus on delivering exceptional results and exceeding customer expectations.