Part Time Concierge

4 weeks ago


Tulsa, Oklahoma, United States Country Club at Woodland Hills Full time

About the Role:

The Country Club at Woodland Hills is seeking a skilled Concierge to provide exceptional customer service to our residents and guests. As a Concierge, you will be the first point of contact for our community, responsible for greeting visitors, managing calls, and providing information to residents and staff.

Key Responsibilities:

  • Answering and directing phone calls, taking messages, and communicating with residents and staff
  • Greeting residents, visitors, and employees, answering inquiries, and providing directions
  • Collating brochures for the marketing department and preparing meal tickets for team members and family members
  • Updating the Resident Phone List and Roster, Move-In and Move-Out Register, and Guest and Sign-In Logs as necessary
  • Managing appointments for residents and family members, such as hairdresser and transportation services
  • Maintaining a neat and organized desk and entry area
  • Organizing and distributing mail to residents, Executive Director, and Department Coordinators
  • Maintaining resident forms for miscellaneous credits
  • Adhering to all company personnel policies and established operating policies and procedures

Requirements:

  • High school diploma or general education degree (GED) preferred
  • One to three years of customer service experience and/or training; or equivalent combination of education and experience

About Us:

The Country Club at Woodland Hills is a thriving Discovery Senior Living community, offering a supportive and inclusive environment for our residents. We are committed to providing exceptional care and services to our community, and we are seeking a dedicated and customer-focused Concierge to join our team.

What We Offer:

  • Competitive wages
  • Access to wages before payday
  • Flexible scheduling options with full-time and part-time hours
  • Paid time off and Holidays (full-time)
  • Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time)
  • 401(K) with employer matching
  • Paid training
  • Opportunities for advancement
  • Meals and uniforms
  • Employee Assistance Program

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