Part Time Concierge
4 weeks ago
About the Role:
The Country Club at Woodland Hills is seeking a skilled Concierge to provide exceptional customer service to our residents and guests. As a Concierge, you will be the first point of contact for our community, responsible for greeting visitors, managing calls, and providing information to residents and staff.
Key Responsibilities:
- Answering and directing phone calls, taking messages, and communicating with residents and staff
- Greeting residents, visitors, and employees, answering inquiries, and providing directions
- Collating brochures for the marketing department and preparing meal tickets for team members and family members
- Updating the Resident Phone List and Roster, Move-In and Move-Out Register, and Guest and Sign-In Logs as necessary
- Managing appointments for residents and family members, such as hairdresser and transportation services
- Maintaining a neat and organized desk and entry area
- Organizing and distributing mail to residents, Executive Director, and Department Coordinators
- Maintaining resident forms for miscellaneous credits
- Adhering to all company personnel policies and established operating policies and procedures
Requirements:
- High school diploma or general education degree (GED) preferred
- One to three years of customer service experience and/or training; or equivalent combination of education and experience
About Us:
The Country Club at Woodland Hills is a thriving Discovery Senior Living community, offering a supportive and inclusive environment for our residents. We are committed to providing exceptional care and services to our community, and we are seeking a dedicated and customer-focused Concierge to join our team.
What We Offer:
- Competitive wages
- Access to wages before payday
- Flexible scheduling options with full-time and part-time hours
- Paid time off and Holidays (full-time)
- Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time)
- 401(K) with employer matching
- Paid training
- Opportunities for advancement
- Meals and uniforms
- Employee Assistance Program
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