Business Operations Analyst
5 days ago
The Business Analyst is a key role in providing analytical support for business operations through research, data gathering, and reporting. This position will analyze, document, and translate operational requirements into system deployments and business process changes, developing seamless solutions delivered on time, within budget, and within scope.
Responsibilities- Researches and analyzes data to identify trends, operational gaps, or potential issues; develops plans and proposals to address issues.
- Interacts with business stakeholders and subject matter experts to understand business needs and provide guidance to address desired capabilities.
- Performs system checkouts and testing for system implementations and periodic builds and releases.
- Participates in the development and management of project plans from project planning and design through testing, implementation, and maintenance.
- Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions, and recommendations.
- Communicates with staff and/or project team members to meet project objectives.
- Develops scope statements for developing project plans to support best practices for change management in collaboration with business sponsor.
- Develops case scenarios in the development of new or enhanced systems.
- 2+ years of experience with a Bachelor's degree
- Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail
- Knowledge of process and data-driven structured analysis techniques
- Ability to interact with all levels of personnel and communicate clearly in a professional manner
- Proficiency with the Microsoft Office Suite, including Word, Excel, Outlook, etc.
Delta Dental of California is committed to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please note, Delta Dental will not sponsor applicants for work visas for this position.
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