Restaurant Operations Manager
4 weeks ago
We're a rapidly growing company that's passionate about serving the best-tasting and most craveable chicken finger meals. Our crew is the backbone of our success, and we're committed to creating a unique culture that makes our restaurants a great place to work.
Your Role at Raising Cane'sThe Assistant Restaurant Leader is a key member of our restaurant team, responsible for supporting the Restaurant Leader in day-to-day operations and upholding our standards and culture. This role requires a detail-oriented and organized individual who can manage multiple priorities and work effectively in a fast-paced environment.
Responsibilities- Hire and terminate all hourly, non-management crewmembers
- Own the onboarding, status change, and payroll process for all hourly crewmembers
- Create crewmember work and training schedules
- Manage the performance of all hourly crewmembers
- Act as manager on duty and open and close the restaurant
- Manage cash handling and ensure accountability
- Enforce Raising Cane's policies and standards
- Execute shift management meeting Raising Cane's operations and safety standards
- Deploy crewmembers during a shift
- Provide exemplary customer service
- Utilize reward and recognition program for the crewmembers in the restaurant
- Authorize employee functions requiring manager approval
- Ensure cleanliness of the restaurant and ensure the facility is in good working order
- Detail-oriented, organized, and able to manage multiple priorities
- Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems
- Proficient in a variety of technology systems, including Microsoft Office, and able to learn and adapt to new systems quickly
- Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training
- 3+ years of restaurant or retail management experience
- New restaurant opening experience preferred
- Must be 18 years of age or older
- High school diploma or equivalent required, some college preferred
- Possess a valid driver's license
We offer a comprehensive benefits package, including medical, dental, vision, and pharmacy benefits, as well as dependent care and healthcare flexible spending accounts, pet insurance, 401(k) with employer match, tuition reimbursement, short-term and long-term disability, and a crewmember assistance program.
We also offer perks and rewards for our restaurant managers, including weekly pay, competitive pay plus monthly bonus, paid time off and sick time, 8 paid holidays a year, early closure for company events, casual work attire, and a Perkspot employee discount program.
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