Service Desk Specialist

3 weeks ago


Dallas, Texas, United States Staff Force Full time

**About the Job**

We are seeking an experienced Service Desk Specialist to join our Order Management team in Dallas, TX. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.

You will utilize your excellent communication skills and basic order management principles to resolve customer issues and ensure timely and effective order status updates. You will also work closely with cross-functional teams to maintain accurate inventory levels and manage import/export operations.

Responsibilities

  • Provide exceptional customer service and support
  • Resolve customer issues through various communication channels
  • Ensure timely and effective order status updates
  • Maintain accurate inventory levels and manage import/export operations

Requirements

To be successful in this role, you will need:

  • 2+ years of experience in customer service or a related field
  • Strong communication and problem-solving skills
  • Basic knowledge of order management principles

Benefits

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience. Our benefits package includes medical, dental, and vision insurance, as well as 401(k) matching.


  • Help Desk Specialist

    3 weeks ago


    Dallas, Texas, United States Alpha Star Enterprises llc Full time

    Alpha Star Enterprises LLC is seeking a Help Desk Specialist to join our team. This role involves providing exceptional customer service by answering phone calls, responding to emails, and resolving technical issues in a timely manner.The estimated salary for this position is around $48,000 - $58,000 per year, based on location and industry standards. Our...


  • Dallas, Texas, United States Insight Global Full time

    Job Overview:As a Help Desk Operations Specialist at Insight Global, you will be responsible for delivering exceptional technical support to external clinicians and internal staff.Key Responsibilities:Engage with customers through ticketing systems, phone, and emailTroubleshoot and resolve complex technical issuesCollaborate with teams to resolve escalated...


  • Dallas, Texas, United States Trinity Consultants Full time

    Job SummaryWe are seeking a Help Desk Specialist to join our team at Trinity Consultants. The successful candidate will provide technical support and assistance to our staff, focusing on user account management, technical support, and help desk tickets.Key Responsibilities:User Account Management: Creating and managing user accounts, resetting passwords, and...


  • Dallas, Texas, United States SAIC Full time

    OverviewSAIC is a leading technology integrator that delivers innovative solutions to complex problems across various industries.Job SummaryWe are seeking a skilled Desktop Support specialist to join our dynamic team.Key ResponsibilitiesProvide first-level Help Desk and Desktop Support to government agenciesResolving desktop computer issues and providing...


  • Dallas, Texas, United States New Horizons Tax Services, LLC Full time

    New Horizons Tax Services, LLC is seeking a dedicated and detail-oriented Front Desk Support Specialist to join our team. This role involves managing daily operations, including answering phone calls, taking messages, sorting and delivering mail, and maintaining accurate records.The successful candidate will possess excellent communication skills, both...


  • Dallas, Texas, United States Amabilia Esparza - State Farm Agent Full time

    Job DescriptionAs a Front Desk Support Specialist at Amabilia Esparza - State Farm Agent, you will play a critical role in providing excellent customer experiences and supporting the team with administrative tasks.Key Duties:Welcome clients and direct them to the relevant team members.Coordinate appointment scheduling and office communications.Handle...


  • Dallas, Texas, United States Texas Health Heart & Vascular Specialists - TR Full time

    About the Role:We are seeking a skilled and experienced Scheduler to join our team at Texas Health Heart & Vascular Specialists. In this role, you will be responsible for providing exceptional patient service, scheduling appointments, and maintaining accurate records. If you possess strong front desk and receptionist skills, experience working in a clinical...


  • Dallas, Texas, United States Service Corporation International Full time

    Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. As a Front Desk Coordinator, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a warm and welcoming experience.Greet guests and visitors, offering assistance when entering the...


  • Dallas, Texas, United States Allyon, Inc. Full time

    Service Desk Job Description: We are seeking a dedicated and results-driven Service Desk Analyst to join our team in Dallas, TX. As a key member of our IT support team, you will play a vital role in delivering exceptional service and support to our customers.The ideal candidate will have at least 3+ years of prior service desk experience working with...


  • Dallas, Texas, United States ValorVIP Full time

    About ValorVIPWe're a leader in customer experience and digital transformation, helping businesses like yours succeed in today's competitive market.">As a Help Desk Support Specialist, you'll play a vital role in ensuring our clients receive top-notch support and guidance. You'll be the go-to expert for troubleshooting complex issues, providing creative...


  • Dallas, Texas, United States Enable Resource Group LLC Full time

    About the RoleThe Technical Service Desk Technician will be responsible for delivering top-notch IT support to our clients, troubleshooting tickets, and collaborating with other team members to ensure seamless service delivery.


  • Dallas, Texas, United States R&R Management Services Inc Full time

    Hotel Front Desk Customer Service Representative Job Description:R&R Management Services Inc. is seeking a highly motivated Hotel Front Desk Customer Service Representative to join our team.Salary: $42,000 - $52,000 per yearThis role involves registering guests, assigning rooms, confirming reservations, and responding to guest needs and concerns. The ideal...


  • Dallas, Texas, United States Dallas College Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Service Support Specialist to join our team at Dallas College. As a key member of our Learning Commons, you will provide exceptional support to students, faculty, and community patrons by fulfilling desk functions in all Learning Commons areas.

  • Service Desk Expert

    3 weeks ago


    Dallas, Texas, United States Branch 41 Full time

    Key ResponsibilitiesThe ideal candidate for this Service Desk Expert position at Branch 41 in Dallas, TX, will be responsible for delivering exceptional customer service and technical support.Key Duties:Respond to customer inquiries via phone, email, or chat, ensuring prompt and accurate resolution.Provide detailed information regarding products and...


  • Dallas, Texas, United States Cooper Aerobics Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Service Desk Coordinator at Cooper Fitness Center. As a Service Desk Coordinator, you will play a critical role in ensuring that our members have an exceptional experience at our facility.Job Description:Coordinating Check-ins: You will be responsible for coordinating...


  • Dallas, Texas, United States Texas Health Heart & Vascular Specialists - TR Full time

    About the RoleThe Front Desk Associate - Patient Services is responsible for providing excellent customer service to patients and visitors while maintaining the highest level of professionalism and discretion.Key Responsibilities:Checking patients in and outScheduling appointmentsProviding administrative support to the patient services teamIf you are a...


  • Dallas, Texas, United States Texas Health Heart & Vascular Specialists - TR Full time

    Job Description:The Scheduler role is an exciting opportunity to join our team at Texas Health Heart & Vascular Specialists - TR. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our clients.You will be working in a fast-paced environment, managing multiple tasks and responsibilities...

  • Front Desk Ambassador

    3 weeks ago


    Dallas, Texas, United States Warwick Hotel Full time

    About the RoleWe are seeking a highly motivated and organized Hospitality Specialist to join our Front Desk team. This is an exciting opportunity for individuals who enjoy working in a dynamic environment and are passionate about delivering exceptional guest experiences.As a key member of our team, you will be responsible for attending to guests' needs,...


  • Dallas, Texas, United States Trinity Consultants Full time

    Company OverviewWe are Trinity Consultants, a dynamic and rapidly growing Environmental Consulting company based in the Dallas area. We are seeking a highly skilled and dedicated IT Help Desk Support Technician to join our team on a full-time basis.


  • Dallas, Texas, United States Addison Group Full time

    Job DescriptionWe are seeking a Senior Service Desk Manager to lead our service desk team and deliver exceptional IT support services. The ideal candidate will have 7+ years of experience in IT service desk management or support roles, with 3+ years in leadership.Responsibilities:Lead the Service Desk Team:Lead, mentor, and develop the service desk team,...