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Patient Care Specialist

2 months ago

Coeur d'Alene, Idaho, United States Specialty Dental Brands Full time
Job Summary

We are seeking a highly skilled and organized Treatment Coordinator to join our team at Specialty Dental Brands. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our office.

Key Responsibilities
  • Patient Communication
    • Act as the primary point of contact for patients, providing a warm and welcoming experience
    • Exhibit excellent communication skills, actively listening to patient concerns and addressing them in a professional manner
  • Front Office Operations
    • Oversee the daily operations of the front office, ensuring a high level of organization and efficiency
    • Manage patient schedules, appointments, and records with accuracy and attention to detail
  • Treatment Coordination
    • Coordinate patient treatment plans, working closely with our dental team to ensure seamless care
    • Present treatment options and finalize treatment contracts with patients, educating them on their treatment plan and benefits
  • Administrative Tasks
    • Perform various administrative tasks, including data entry, reporting, and correspondence
    • Maintain accurate and up-to-date records, ensuring compliance with regulatory requirements
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
    • Minimum 2 years of experience in a dental or medical office setting
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
    • Strong organizational and time management skills
    • Proficiency in dental software and technology
What We Offer

As a Treatment Coordinator at Specialty Dental Brands, you will enjoy a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.