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Executive Director, Financial Operations
2 months ago
We are seeking an experienced Executive Director to lead our Financial Counseling team at Providence Health & Services. As a key member of our leadership team, you will be responsible for overseeing the financial assistance and financial counseling programs for our organization, ensuring compliance with federal and state regulations, and developing strategies to improve operational efficiency and effectiveness.
Key Responsibilities- Oversee and set standards for financial assistance and financial counseling programs across the organization.
- Develop and execute plans for financial assistance, including proactive internal auditing to ensure compliance with federal and state regulations.
- Lead and participate in innovation and automation efforts to improve caregiver workflow and patient experience.
- Collaborate with key stakeholders to develop and implement financial assistance policies and procedures.
- Develop and maintain a high-performance team by ensuring staffing levels meet budget, all staff are fully trained and empowered to achieve performance and quality targets.
- Participate in state-led work groups on charity law and compliance.
- Oversee departmental budgets and develop system Charity Care/Financial Assistance policies, procedures, and processes.
- Bachelor's Degree in General or equivalent education/experience.
- Master's Degree in Business Administration, Healthcare Administration, Public Administration, or a related field or equivalent education/experience.
- 5 or more years of experience in revenue cycle leadership.
- 5 or more years of experience in financial assistance and financial counseling operations.
- Knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement.
- Knowledge of state and federal regulations as they pertain to collection processes and procedures.
Salary ranges vary by location. Please refer to the job posting for specific salary ranges.