Current jobs related to Chief, Customer Analytics - Seattle, Washington - DIRECTV

  • Chief Medical Officer

    2 weeks ago

    Seattle, Washington, United States Scion Staffing Full time

    Job Title: Chief Medical Officer - Healthcare Innovation LeaderMCG Health is seeking a visionary Chief Medical Officer to lead the company's clinical solutions and analytics. The ideal candidate will have a strong background in healthcare technology, clinical research, or digital health innovation, with experience working in startup and/or high-growth...

  • Chief of Staff

    3 weeks ago

    Seattle, Washington, United States Oracle Full time

    Chief of Staff Opportunity at OracleOracle is seeking a highly skilled and experienced Chief of Staff to join our team in Oracle Cloud Infrastructure (OCI). As a key member of our leadership team, you will play a critical role in driving the strategic direction and execution of our organization.Key Responsibilities:Partner with senior executives to develop...

  • Secondary Office Clerk

    4 weeks ago

    Seattle, Washington, United States Chief Leschi Schools Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Secondary Receptionist/Office Clerk to join our team at Chief Leschi Schools. This role is responsible for providing exceptional customer service, managing office operations, and supporting the school community.Key ResponsibilitiesProvide primary telephone coverage and greet visitors, parents,...

  • Support Assistant

    2 weeks ago

    Seattle, Washington, United States CHIEF SEATTLE CLUB Full time

    Job Title: Support Assistant - Permanent Supportive HousingLocation: Chief Seattle ClubJob Summary:The Support Assistant works with the Case Managers and residents on supporting life at our housing sites, which includes culturally adaptive wrap-around services. The goals and objectives are established and evaluated by the Program Manager, Residential...

  • Chief Building Engineer Supervisor

    4 weeks ago

    Seattle, Washington, United States CBRE Full time

    About the RoleWe are seeking a highly skilled and experienced Chief Building Engineer Supervisor to join our team at CBRE. As a key member of our Engineering and Technical Services function, you will be responsible for supervising a team of engineers and maintenance staff, ensuring the smooth operation of our facilities and providing exceptional customer...

  • Chief Financial Officer

    4 weeks ago

    Seattle, Washington, United States Housing Connector Full time

    Job Title: Chief Financial OfficerHousing Connector is seeking a highly skilled and experienced Chief Financial Officer to join our team. As a key member of our senior leadership team, you will play a critical role in shaping our financial strategy and ensuring the financial health and operational efficiency of our organization.Key Responsibilities:Develop...

  • Chief Productivity Officer

    3 weeks ago

    Seattle, Washington, United States Crossover for Work Full time

    Unlock Your Potential as a Chief Productivity OfficerCrossover for Work is seeking a highly skilled and experienced Chief Productivity Officer to join our team. As a key member of our organization, you will be responsible for driving business growth and innovation through the strategic use of artificial intelligence and automation.About the RoleThis is a...

  • Chief of Staff

    4 weeks ago

    Seattle, Washington, United States Aircall Full time

    About AircallAircall is a leading provider of cloud-based communication solutions, empowering businesses to connect with their customers and drive growth. Our mission is to revolutionize the way companies interact with their customers, and we're seeking a highly skilled Chief of Staff to join our team.Job SummaryWe're looking for a seasoned professional to...

  • Crew Chief

    3 weeks ago

    Seattle, Washington, United States Team Car CareJiffy Lube Full time

    OverviewEmbark on a rewarding career journey with Team Car Care/Jiffy Lube as a Crew Chief. Enjoy a competitive hourly rate of $20.15-$20.39, with opportunities for incentive bonus pay based on performance.Our team members appreciate the flexibility of our working hours, which include Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00...

  • Chief Financial Officer

    2 weeks ago

    Seattle, Washington, United States Marten Law LLP Full time

    Job Title: Chief Financial OfficerMarten Law LLP is seeking a highly skilled Chief Financial Officer to join our team. As a key member of our management team, you will be responsible for providing strategic financial leadership and guidance to support the firm's growth and success.Key Responsibilities:Develop and implement financial strategies to drive...

  • Chief Financial Officer

    2 months ago

    Seattle, Washington, United States Seattle Convention Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Financial Officer to join our team at the Seattle Convention Center. As a key member of our leadership team, you will be responsible for providing strategic financial guidance and oversight to ensure the organization's financial health and stability.Key ResponsibilitiesProvide leadership and...

  • Chief Accounting Officer

    2 weeks ago

    Seattle, Washington, United States Veeam Software Full time

    Job SummaryVeeam Software is seeking a highly experienced and skilled Chief Accounting Officer to lead our global accounting operations. As a key member of our finance team, you will be responsible for managing our global accounting infrastructure, maintaining key controls and governance, and ensuring compliance with financial regulations.Key...

  • Data Analytics Manager

    4 weeks ago

    Seattle, Washington, United States Siemens Digital Industries Software Full time

    Job Title: Data Analytics ManagerWe are seeking a highly skilled Data Analytics Manager to join our Customer Support Analytics & Technology Operations team. As a key member of our team, you will be responsible for managing a small team of analysts to drive and improve the operations of our large global technical customer support organization.The successful...

  • Product Analytics Director

    3 weeks ago

    Seattle, Washington, United States TBWA\Chiat\Day Full time

    About the RoleWe are seeking a seasoned Product Analytics Director to join our team at Metropolis. As a key member of our Product organization, you will be responsible for building and leading our Product Analytics team, driving data-driven decision making, and shaping the future of our products.Key ResponsibilitiesDevelop a deep understanding of our...

  • Chief Financial Officer

    3 weeks ago

    Seattle, Washington, United States Seattle Convention Center Full time

    Job Title: Chief Financial OfficerSeattle Convention Center is seeking a highly skilled and experienced Chief Financial Officer to lead our financial operations and provide strategic guidance to our leadership team.Key Responsibilities:Provide financial leadership and direction to the organization, including budgeting, forecasting, and financial...

  • Product Analytics Director

    2 weeks ago

    Seattle, Washington, United States TBWA\Chiat\Day Full time

    About the RoleWe are seeking a seasoned Product Analytics Director to join our team at Metropolis. As a key member of our Product organization, you will be responsible for building and leading our Product Analytics team, driving data-driven decision making across the organization.Key ResponsibilitiesDevelop a deep understanding of our customers, products,...

  • Product Analytics Manager

    2 weeks ago

    Seattle, Washington, United States Zillow Group Full time

    About the RoleThe Zillow Group is seeking a highly skilled Product Analytics Manager to lead a team focused on uncovering insights to deliver a next generation of software and advertising products to the real estate industry. As a key member of the ASA Data Science team, you will be responsible for building and leading a world-class Product Analytics...

  • Chief Executive Merchant in Training

    1 month ago

    Seattle, Washington, United States Floor & Decor Full time

    Job OverviewFloor & Decor is seeking a highly skilled and experienced Chief Executive Merchant in Training to join our team. As a key leadership role, this position requires flexibility to relocate to cities where we have stores in need of Store Managers/Chief Executive Merchants (CEMs).The successful candidate will be responsible for preparing to take on...

  • Crew Chief

    3 weeks ago

    Seattle, Washington, United States Team Car CareJiffy Lube Full time

    OverviewEmbark on a rewarding career journey with Team Car Care as a Crew Chief. Enjoy a competitive hourly rate of $20.15-$20.39, plus incentive bonus pay for performance. Our flexible schedules offer a great work-life balance, with Monday to Friday hours from 8:00 a.m. to 6:00 p.m., and Saturdays from 8:00 a.m. to 5:00 p.m. We're closed on Sundays, giving...

  • Marketing Analytics Director

    2 weeks ago

    Seattle, Washington, United States Qualtrics Full time

    About the RoleWe are seeking an exceptional analytics and people leader to deliver commercial impact by strategically applying data insights across our customer and marketing channel and program performance to support optimization of our marketing mix.Key ResponsibilitiesResponsible for identifying, developing, and executing data-driven strategies to improve...

Chief, Customer Analytics

2 months ago

Seattle, Washington, United States DIRECTV Full time

Position Overview:

DIRECTV is in search of a Principal of Advanced Analytics to effectively collect, assess, and interpret a diverse range of operational and customer data. This role is crucial in identifying significant drivers, correlations, and insights that will enhance the Contact Centers division. The ideal candidate will possess the capability to amalgamate various datasets to deliver comprehensive data analytics and reporting on agent performance.

Key Responsibilities:

  • Engage in projects that may encompass agent activity assessments, customer behavior segmentation, evaluations of agent performance, and analyses of customer experience, all aimed at providing actionable insights to management.
  • Independently create reports, charts, tables, and visualizations that support analytical findings and effectively communicate necessary actions to leadership and business stakeholders.
  • Establish, monitor, and elucidate critical operational health metrics by gathering data from multiple systems and synthesizing it into valuable insights.
  • Independently narrate trends and performance metrics related to customers, gross additions, and churn.
  • Integrate multiple data sources, determine optimal approaches and variables, and conduct root cause analysis through both analytical and business acumen.
  • Advise business partners on patterns and relationships within data to guide business strategies and outcomes.
  • Provide mentorship to Senior Analysts on the team, offering support in one-on-one settings and during team discussions.
  • Prepare and deliver presentations to leadership to drive strategic actions and organizational change.

Qualifications for Success:

  • A degree in Statistics, Mathematics, Computer Science, Business, or a related quantitative discipline; an advanced degree is preferred.
  • Typically requires several years of relevant experience in advanced analytics, big data, relational database frameworks, research methodologies, sampling techniques, and system evaluations.
  • Recognized as an authority in Advanced Analytics.
  • Exceptional oral, written, and interpersonal communication skills; capable of simplifying complex information for diverse audiences.
  • Proficient in SQL, Python, Teradata, SnowFlake, Databricks, PowerBI, and Tableau.
  • Outstanding organizational, analytical, and time management abilities.

Travel Requirements:

This position may require approximately 10% travel.

Remote Work:

This is a remote position available to candidates throughout the United States.

Company Culture:

At DIRECTV, we are committed to connecting the world through innovative technology and entertainment. Our workforce thrives in a culture that values learning, diversity, and collaboration. We believe in empowering our employees and fostering an inclusive environment where every voice is valued, and opportunities are boundless.

Compensation Structure:

DIRECTV offers a competitive compensation package designed to attract and retain top talent. Salary ranges are determined by role, level, and location, ensuring market competitiveness.

Salary Range:

The base salary range for this position is $127,965 - $232,415, depending on the labor market zone and individual qualifications.

Note:

The salary ranges reflect base salary only and do not include bonuses or benefits. A comprehensive total compensation package is provided.