Crew Chief

4 days ago

Seattle, Washington, United States Team Car CareJiffy Lube Full time
Overview

Embark on a rewarding career journey with Team Car Care/Jiffy Lube as a Crew Chief. Enjoy a competitive hourly rate of $20.15-$20.39, with opportunities for incentive bonus pay based on performance.

Our team members appreciate the flexibility of our working hours, which include Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 5:00 p.m., and Sundays off. We also offer part-time schedules and a range of benefits, including:

  • Instant compensation through DailyPay
  • Extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, training certifications, paid vacation days, and swag awards

As a Crew Chief, you'll be an integral part of our management team, working closely with the General Manager to deliver exceptional customer service and drive sales growth. You'll have opportunities for training and career advancement, and will be part of a dynamic and supportive team environment.

Responsibilities

Key responsibilities include:

  • Working with the General Manager to drive revenue growth and improve customer satisfaction
  • Coaching and executing excellent customer service
  • Setting a positive example as a leader and building team engagement and efficiency
  • Developing teammates through our internal training program and providing ongoing guidance and coaching
  • Ensuring quality control measures and processes are followed consistently
  • Assisting the General Manager with budgeting, sales forecasts, and financial performance
  • Providing clear and detailed direction to the team
  • Ensuring the service center is clean, safe, and presentable
  • Providing guidance and mentoring to automotive technicians and CSA's
  • Performing opening and closing duties when the General Manager is off
  • Assisting the General Manager in building and maintaining an engaged workforce
Qualifications

To be successful in this role, you'll need:

  • One to three years of retail management experience
  • Exceptional oral and written communication skills
  • A proven track record of leadership and motivation
  • Sound business sense and a comprehensive understanding of the retail industry
  • The ability to analyze and recommend financial objectives to drive sales and service results
  • A positive, helpful attitude and professional conduct and appearance
  • The ability to work in a fast-paced, flexible, high-performance retail environment

We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we'd love to hear from you.

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