Membership Experience Coordinator

4 days ago


Fargo, North Dakota, United States Planet Fitness Full time
About Our Club

At Planet Fitness, we pride ourselves on being a judgement-free zone where everyone can feel comfortable pursuing their fitness goals. As a Customer Service Representative, you'll be part of a close-knit team that shares your passion for helping others achieve their best selves.

Key Job Duties
  • Provide top-notch customer service to members, prospective members, and guests, addressing their questions and concerns with empathy and professionalism.
  • Operate the front desk, handling membership sales, account maintenance, and other administrative tasks efficiently and accurately.
  • Contribute to maintaining a clean and organized club environment, working collaboratively with colleagues to ensure our facilities are always inviting and well-maintained.
Requirements & Qualifications
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Customer service experience, preferably in a fast-paced environment.
  • Able to lift up to 50 pounds, with occasional exposure to cleaning products.
What We Offer
  • A competitive salary: $48,000 per year (based on location and experience).
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.


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