Operations Manager

14 hours ago


Norcross, Georgia, United States Voda Cleaning and Restoration Full time
Operations Manager Job Summary

Voda Cleaning and Restoration is seeking an experienced Operations Manager to oversee the daily operations of our cleaning and restoration services. The successful candidate will have a proven track record of managing teams, ensuring quality and customer satisfaction, and driving business growth.

Key Responsibilities:
  • Train, supervise, and discipline staff to promote professional development and ensure high-quality customer service.
  • Manage day-to-day operations, including job estimating, staffing, scheduling, invoicing, job costing, and documentation.
  • Oversee the delivery of high-quality customer services in accordance with company and industry standards.
  • Maintain strategic relationships with vendors and subcontractors.
  • Develop and foster relationships of trust with customers to build brand recognition and promote public awareness.
  • Provide honest, accurate information and professional advice to customers.
  • Consistently meet or exceed company targets for COGs, job costing, direct labor, quality, and customer satisfaction.
Requirements:
  • High school diploma (or GED) and three to five years of relevant industry experience.
  • Advanced knowledge of building construction, remodeling, or restoration.
  • Proficient technical skills, experience, and certifications in areas of service provided by the company.
  • Intermediate to advanced proficiency in computers, software applications, and industry-specific technology.
  • Effective written and verbal communication skills.
What We Offer:
  • A competitive salary range of $57,500.00 to $79,750.00 per year.
  • A dynamic and supportive work environment.
  • Opportunities for career advancement and professional growth.


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