Motorcycle Sales Professional

2 weeks ago


Dumfries, Virginia, United States Ted Britt Auto Group Full time

We are seeking a highly motivated and results-driven Motorcycle Sales Professional to join our team at Ted Britt Auto Group. In this role, you will be responsible for generating sales of Harley-Davidson Motorcycles and providing exceptional customer service by utilizing proven sales processes and pro-active feature benefit sales techniques.

Job Summary:

This is a challenging and rewarding opportunity for individuals who are passionate about motorcycles and delivering outstanding customer experiences. As a Motorcycle Sales Professional, you will have the chance to work with a variety of customers, understand their needs, and provide tailored solutions to meet their expectations.

About the Role:

The successful candidate will be expected to:

  • Attain new and used sales quotas as agreed upon with the sales manager.
  • Use floor time effectively to meet customer needs & solicit sales of all products.
  • Present the features of all products to customers along with their benefits.
  • Show each customer advantages of products over competing brands.
  • Maintain profit margin objective for all vehicle sales.
  • Follow procedures to ensure timely and proper completion of all paperwork.
  • Introduce new customers to the Service, Parts, General Merchandise and F&I departments and their personnel.

Your Key Responsibilities:

  • Greet customers in a timely, friendly and courteous manner.
  • Handle telephone transactions quickly and professionally.
  • Practice a feature/benefit selling methodology ensuring all customers receive consistent treatment when doing business.
  • Ensure the delivery to customer is an EVENT which endears the customer to the dealership.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to Make Things Right.
  • Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.)

Requirements:

  • Valid Driver's License with Motorcycle Endorsement.
  • Treat all employees and customers fairly, courteously, and with dignity.
  • Be prompt and available for flexible scheduling.
  • Be honest and fair in all business dealings.
  • Meet or exceed sales quotas on a regular basis.
  • Stay current on motorcycle trends and selling features.
  • Must have an approachable, likable personality.
  • Excellent communication and closing skills.
  • Must be able to work effectively with all areas of the dealership to maximize customer experience and dealership profitability

Estimated Salary: $60,000 - $80,000 per year, depending on experience.

Working Conditions: This position requires working in a fast-paced environment with occasional exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Additionally, there may be occasional exposure to exhaust fumes or other airborne particles.



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