IT Business Applications Manager

6 days ago


Los Angeles, California, United States Motion Recruitment Full time
Job Title: Manager of IT Business Applications

At Motion Recruitment, we are seeking a highly skilled and experienced Manager of IT Business Applications to lead our software application initiatives and ensure seamless integration across business processes.

Job Summary:

We are looking for a talented IT professional to manage a team of business application specialists, promote teamwork and ongoing improvement, and work closely with external vendors responsible for our software development and maintenance.

Key Responsibilities:
  • Team Leadership: Guide and develop a team of business application specialists, promoting teamwork and ongoing improvement.
  • Vendor Collaboration: Manage relationships with external software vendors, ensuring that development and maintenance align with our company goals.
  • Automation Initiatives: Lead efforts to automate processes, including:
    • Efficiently handling HVAC support requests.
    • Optimizing dispatch operations.
    • Enhancing technician mobile app functionalities.
    • Implementing automated invoicing systems.
  • Stakeholder Engagement: Communicate regularly with department heads to gather requirements and provide updates, ensuring alignment with business objectives.
  • Software Optimization: Oversee and enhance existing software solutions to meet operational needs.
Requirements:
  • Professional Background: 6+ years of experience in Software Development, 3+ years in a managerial capacity within Business Applications.
  • Vendor Management Experience: Proven track record in overseeing software projects with external vendors.
  • Service Platform Knowledge: Familiarity with platforms such as GP Wennsoft, ServiceMax, IFS, etc.
  • System Experience: Background in ERP and CRM systems.
Preferred Skills:
  • Industry Insight: Experience in HVAC, mechanical repair, or field engineering support.
  • Technical Expertise: Solid understanding of software engineering concepts.
  • Preference for candidates with a background in application development or software engineering, facilitating better accountability with external development teams.
  • Familiarity with SharePoint is a plus.
Cultural Fit:
  • Ability to engage business stakeholders throughout the development and implementation processes.
  • Proven experience in building relationships with internal department heads, with a focus on collaboration (90% internal, 10% external).


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