Customer Service Ambassador

4 weeks ago


Malvern, Pennsylvania, United States Planet Fitness Full time

At Planet Fitness, we're seeking a Customer Service Ambassador to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members and guests. Your duties will include greeting members and prospective members, handling front desk-related activities, and facilitating updates to member accounts. You'll also be responsible for responding to member questions and concerns in a timely and professional manner. If you're passionate about delivering outstanding customer service and have a knack for problem-solving, we'd love to hear from you.

Key Responsibilities:
  • Greet members and prospective members, providing a warm and welcoming experience
  • Handle front desk-related activities, including answering phones and assisting callers
  • Facilitate updates to member accounts, ensuring accurate and timely information
  • Respond to member questions and concerns, providing solutions and support

We're committed to creating a positive and supportive work environment, where our team members can thrive and grow. If you're looking for a challenging and rewarding role, where you can make a real difference in people's lives, we encourage you to apply.



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