Client Experience Ambassador

1 month ago


Ohio City, Ohio, United States ECI Management Full time
Unlock Your Potential as a Client Service Representative

Ethereal Consulting is a forward-thinking company that delivers innovative solutions to businesses. We're on a mission to build, operate, and grow our brand, and we need a driven individual to join our Client Service Representative team.

About the Role

As a Client Service Representative, you'll play a crucial role in increasing awareness for our company and its solutions. Your primary function will be to deliver strategic, consistent messaging to all audiences, promoting our brand and products.

Key Responsibilities
  • Engage with potential customers to educate them on our products and services
  • Build lasting relationships with customers through exceptional interpersonal skills and personability
  • Answer questions and provide information on our services, highlighting the benefits of our brand over competitors
  • Participate in regular meetings with the Client Support Specialist team to develop strategies for achieving customer acquisition standards and sales goals
  • Attend training sessions to stay up-to-date on new products, services, and sales promotions
  • Process customer orders efficiently and accurately
Requirements
  • 0-2 years of experience in a customer-centric role is preferred
  • High School Diploma or equivalent
  • A College Degree is preferred but not required
  • Strong ability to communicate effectively
  • Aptitude for taking on multiple responsibilities with versatility
What We Offer
  • A positive and diverse working culture
  • Opportunities for career advancement
  • Closures on all major holidays
  • Travel opportunities and company events
  • Consistent Schedule and job security


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