Digital Office Leader

1 month ago


Chicago, Illinois, United States Komatsu Full time
Job Overview

As a Sr. Digital Strategy Analyst at Komatsu, you will play a pivotal role in shaping our digital strategy to drive business growth, enhance our online presence, and integrate our digital offerings.

You will be part of a team that collaborates closely with cross-functional stakeholders to develop and implement comprehensive digital initiatives.

The ideal candidate is a strategic thinker with a base-level understanding of digital trends, strong analytical and reporting skills, a curious and proactive mindset, and the ability to work in a fast-paced environment.

Key Job Responsibilities
  1. Serve as a peer leader amongst other employees to ensure alignment to our digital strategy.
  2. Collaborate with internal stakeholders, customers, and dealers to integrate digital initiatives into broader business strategies.
  3. Conduct market research and competitive analysis to identify opportunities and threats.
  4. Conduct gap analysis assessments to inform strategic direction and identify capabilities needing development.
  5. Create thorough and complex business case models for forward-looking work.
  6. Help build structured personas, customer segmentation models, and high-level experiential journey maps.
  7. Think critically and spot areas of opportunity in our current digital experience.
  8. Maintain the long-term digital roadmap and build structured metrics and KPIs for Komatsu's digital business.
  9. Create presentation material and conduct periodic presentations during meetings.
Qualifications/Requirements

Bachelor's degree in Business Administration, Business Management, Engineering, Economics, Marketing, Mathematics, or a related field.

3-5 years of experience in a strategic, digital, analytical, or consultative role with demonstrated progression in responsibilities.

Reporting, tracking, and analyzing through Adobe Analytics.

Proven track record of developing robust reporting and models.

Strong peer leadership skills.

Strategic mindset with the ability to think creatively, innovatively, and to simplify complex situations.

Excellent analytical and problem-solving abilities.

Base-level knowledge of emerging technologies and digital channels.

Strong communication and presentation skills.

Strong Excel and PowerPoint skills.

Possesses a proactive mindset and is a curious learner.



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