Digital Transformation Leader

3 weeks ago


Chicago, Illinois, United States United Airlines Full time
Job Title: Digital Transformation Leader

About the Role:

We are seeking a highly skilled Digital Transformation Leader to join our team at United Airlines. As a key member of our Digital Technology team, you will be responsible for leading the development and implementation of new Contact Center technology, a critical component of our growth strategy.

Key Responsibilities:

* Lead the development and implementation of new Contact Center technology
* Collaborate with cross-functional teams to ensure seamless integration with various systems
* Provide hands-on leadership in designing, analyzing, and developing scalable solutions
* Emphasize solutions architecture, Agile development practices, and driving organizational change

Requirements:

* Bachelor's degree in Information Technology, Business Administration, Computer Science, or equivalent field of study
* 4+ years of application delivery and life cycle management experience
* Experience in leading digital transformation initiatives, driving innovation, and modernization across the organization's application portfolio
* Understanding of digital platforms, tools, and emerging technologies
* Experience with supervising highly critical applications that require 24/7 operational support

What We Offer:

* Competitive benefits package
* Opportunity to work with a diverse and inclusive workforce
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and experienced professional looking to take on a new challenge, please submit your application.

Equal Opportunity Employer:

United Airlines is an equal opportunity employer and welcomes applications from diverse candidates.

Contact Information:

For more information, please contact our HR department.

Job Type:

Full-time

Location:

United States

Job Category:

Information Technology

Experience:

4+ years

Education:

Bachelor's degree

Work Type:

Full-time

United Airlines is an equal opportunity employer and welcomes applications from diverse candidates.

United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions.

Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT


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