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Retail Sales Representative

2 months ago

Fort Wayne, Indiana, United States Cap N Cork Full time

Cap N Cork has proudly served Indiana for over 111 years, committed to providing an exceptional selection, extensive product knowledge, and outstanding customer service within the communities we operate.

When you visit a Cap N Cork location, we aim to not only meet but exceed your expectations with our diverse offerings, expertise, and dedication to going the extra mile for our valued customers. We take pride in promoting responsible consumption and the rich history that accompanies it.

POSITION OVERVIEW:

As a Sales Associate, you will play a crucial role in assisting our loyal clientele by sharing your industry insights while ensuring the store maintains its optimal appearance. Your contributions will enhance the shopping experience by collaborating with your colleagues to deliver exceptional customer service.

Key Qualifications:

  • Friendly and approachable demeanor towards customers and team members
  • Effective communication skills, utilizing positive language with both internal staff and external visitors
  • Basic arithmetic and cash handling abilities (Addition & Subtraction)
  • Professional appearance and a welcoming attitude
  • Processing customer transactions, maintaining cleanliness, and organizing merchandise displays
  • Adhering to all company policies and procedures while safeguarding the confidentiality of documents and data
Eligibility Criteria:
  • Must be at least 21 years of age
  • Capability to obtain an Indiana State Employee Liquor Permit
  • Ability to secure an Indiana State Approved Server Training Certification
Core Responsibilities:
  • Delivering prompt and courteous service to customers
  • Efficiently and accurately operating the cash register
  • Performing general cleaning tasks to meet company standards
  • Working independently as well as collaboratively within a team
  • Staying organized, paying attention to detail, following instructions, and multitasking effectively
  • Complying with cash handling policies to minimize losses
  • Understanding and executing both written and verbal instructions
  • Communicating effectively with individuals at all levels and from diverse backgrounds
  • Meeting state and local regulations for the sale and handling of alcoholic beverages
Physical Demands:
  • Regularly required to stand, bend, reach, push, pull, lift, carry, and navigate the store
  • Ability to frequently lift up to 10 lbs and occasionally lift up to 50 lbs, utilizing a dolly when necessary for safety
  • Must be capable of performing duties with minimal supervision
Employee Benefits:
  • Competitive pay structure, disbursed bi-weekly, based on experience and service level
  • Comprehensive paid training program
  • Reimbursement for travel mileage between stores
  • 401k plan with company matching
  • Access to Health Savings Account (HSA)
  • Paid time off, including vacation, holidays, and sick leave
  • Comprehensive benefits package including medical, dental, vision, and life insurance
This job description outlines the general nature and levels of work, knowledge, skills, abilities, and other essential functions expected of an employee. It is not intended to be an exhaustive list of activities, duties, or responsibilities required of the position. Employees may be asked to perform additional duties as necessary.