Advanced Technology Specialist

3 weeks ago


Daytona Beach, Florida, United States Best Buy Full time
Job Summary

We are seeking a highly skilled and passionate individual to join our team as a Geek Squad Advanced Repair Agent. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Diagnose and resolve technical issues with various technology products
  • Provide solutions-based recommendations to meet customer needs
  • Partner with other team members to ensure consistent and accurate documentation of customer requests and repairs
  • Establish and maintain consistent rhythms for timely follow-up and ensure deliverables are met or exceeded
Requirements
  • 6+ months experience diagnosing, troubleshooting, or repairing technology products
  • Experience actively using and learning about consumer electronics
  • Strong ability to prioritize and multi-task in a fast-paced environment
  • Ability to work a flexible schedule inclusive of holidays, nights, and weekends
About Best Buy

Best Buy is an equal opportunity employer committed to building long-term relationships with our customers. We are passionate about delivering a world-class and unique experience based on what each customer needs.



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