Real Estate Operations Coordinator

5 days ago

Santa Monica, California, United States TEAM LLC Full time

At TEAM LLC, we are committed to fostering a dynamic environment that values creativity and innovative thinking. Our organization prides itself on being an exceptional place to work, where highly intelligent and motivated individuals come together to achieve great things.

The Associate Property Manager role is a vital part of our property management team, providing day-to-day administrative support to ensure seamless operations. Key responsibilities include:

Maintenance
  • Responding to and creating maintenance service requests, as well as in-house work orders, to address any issues promptly.
  • Assigning service orders to maintenance staff and vendors, ensuring timely completion.
  • Scheduling service appointments with tenants, vendors, and following up to guarantee satisfaction.
  • Meeting with tenants/vendors, inspecting repair items if necessary, to maintain high-quality standards.
  • Updating AppFolio on service requests and project status to keep stakeholders informed.
  • Creating and submitting city permit applications for repair/construction projects, adhering to local regulations.
Leasing
  • Supporting the Property Manager with rental application processing, ensuring compliance with company policies.
  • Conducting leasing tours/open house of apartments when needed, showcasing properties to potential renters.
  • Inspecting vacant units, performing move-in/move-out inspections as required, to maintain property quality.
Administrative
  • Answering office calls and general email inquiries, providing excellent customer service.
  • Assisting the Property Manager with tenant notices, rent increases, and other essential tasks.
  • Creating and distributing mail correspondence and electronic notices, keeping residents informed.
  • Supporting the Property Manager with office tasks and projects, contributing to the team's success.
  • Addressing and resolving residents' questions, concerns, and complaints in a timely manner, maintaining a positive community spirit.
  • Overseeing the timely and successful completion of maintenance requests, escalating issues to management staff as needed.
  • Visiting properties when required, ensuring they meet company standards.
  • Being available on weekends to address maintenance requests, demonstrating flexibility and dedication.
  • Performing other duties as assigned, adapting to changing priorities and needs.

In order to excel in this role, you should possess:

  • A Bachelor's degree in Business Administration, Real Estate, or a related field.
  • One (1) year of property management experience, with a strong understanding of industry practices.

We offer a competitive salary of $$65,000, based on your qualifications and experience. Additionally, you will have the opportunity to work with a dynamic team, grow professionally, and contribute to the success of our organization. We encourage you to apply if you share our passion for real estate and excellence in service delivery.

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