Administrative Support Specialist

5 days ago


Warner Robins, Georgia, United States Abacus Technology Full time

Job Summary:

Abacus Technology is seeking a highly skilled Administrative Support Specialist to provide exceptional support for our telecommunications program at a leading government facility. This is a full-time position that requires a strong administrative background and expertise in telecommunications management systems.

Key Responsibilities:

  • Record Management: Track and maintain accurate and up-to-date records of cable infrastructure using a state-of-the-art telecommunications management system.
  • Training and Support: Provide comprehensive training to team members on the use of telecommunications management applications, ensuring seamless adoption and utilization.
  • Service Order Tracking: Offer expert support for telephone billing and reconciliation, as well as service order tracking, to ensure efficient and effective service delivery.
  • Equipment and Service Coordination: Coordinate and validate commercial telephone and data equipment and services, ensuring compliance with industry standards and regulations.

Requirements:

  • Administrative Experience: A minimum of 2+ years of experience in an administrative support role, with a proven track record of providing exceptional support and services.
  • Technical Skills: Proficiency in telecommunications management systems, Remedy, and MS Office, with the ability to learn and adapt to new technologies.
  • Problem-Solving: Excellent problem-solving skills, with the ability to exercise judgment and complete assignments consisting of numerous steps varying in nature and sequence.
  • Communication: Strong communication skills, with the ability to work independently or as part of a team and communicate effectively with all levels of an organization.
  • Clearance: Must be a US Citizen and hold a current Secret clearance.

Security Clearance: Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

Equal Opportunity Employer: Abacus Technology is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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