Project Coordinator

2 months ago

Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time
Job Overview

Program Summary

GREATER PHILADELPHIA URBAN AFFAIRS is dedicated to enhancing community welfare through collaborative efforts. Our mission is to empower families by facilitating access to essential services and resources, ensuring they can effectively navigate the complexities of child-serving systems.

Position Overview

Reports to: Executive Director

Direct Reports: Supervisors, Family Peer Support Resource Specialist

Status: Exempt; 35-hour workweek; may include evenings and weekends

The Program Manager will work closely with the Executive Director to expand the organization’s reach and engage with community partners to deliver high-quality programming and services. This role is crucial in developing and overseeing the operational framework for the Autism Spectrum Disorder (ASD) Navigator program and Family Peer programs.

Leadership Responsibilities:

  • Advocate for family perspectives in policy and system reforms at various levels; cultivate and sustain effective relationships with community members, including:
    • Families and youth
    • General public
    • Community organizations
    • Child-serving systems
    • Educational institutions
    • Behavioral health entities
  • Enhance the public perception of all programs and represent the organization in various committees and meetings.
  • Exemplify ethical, professional, and respectful conduct both internally and externally.

Key Responsibilities:

Administrative Duties

  • Contribute to budget planning and monitoring to align fiscal management with program objectives.
  • Engage in human resource functions:
    • Collaborate with the Executive Director to draft and review agency policies;
    • Provide orientation and training for new staff;
    • Monitor staff training and development to meet contractual obligations.
  • Work with the Executive Director to create outcome measurement tools for programs.
  • Ensure compliance with contracts and quality standards:
    • Prepare reports for funders as required;
    • Maintain high-quality program delivery;
    • Gather accurate data for review;
    • Participate in community meetings professionally.
  • Perform other assigned tasks as necessary.

Program and Staff Management:

  • Develop and manage operational structures for the ASD Navigator program and Family Peer programs, ensuring adherence to specified requirements.
  • Recruit, train, and evaluate staff for the ASD Navigator and Family Peer programs, ensuring compliance with evaluation guidelines.
  • Provide ongoing supervision and mentorship to direct reports, facilitating regular team meetings.
  • Oversee program operations to ensure effective communication and service delivery.
  • Identify community needs for support groups and educational workshops; develop relevant curricula and marketing strategies.
  • Implement a marketing and outreach strategy to engage the community and promote programs.
  • Foster a collaborative and supportive work environment that encourages staff input and development.
  • Manage partnerships between programs and external stakeholders to enhance service delivery.
  • Perform additional duties as assigned.

Data Management:

  • Oversee data entry processes to ensure accurate participant information is recorded.
  • Ensure compliance with documentation policies for all services provided.

Qualifications:

Minimum Experience:

  • Experience as a parent or guardian of a child with mental health or autism challenges.
  • Proven supervisory experience.
  • Completion of relevant training within specified timeframes.
  • Knowledge of local child-serving systems.
  • Five years of program management experience.
  • Ability to provide effective supervision and maintain focus on staff performance.
  • Clearances for child abuse and criminal background.
  • Reliable transportation.

Preferred Experience:

  • Knowledge of trauma-informed care practices.
  • Experience in child and family advocacy.
  • Familiarity with Medicaid billing processes.
  • Philadelphia residency.
  • Valid driver's license.

Education Requirements:

  • Master's degree or equivalent experience in human services or a related field.

Required Skills:

  • Strong written and verbal communication abilities.
  • Proficient in computer applications and electronic health records.
  • Excellent management and supervisory skills.
  • Flexibility and creativity in problem-solving.
  • Ability to develop and manage budgets.
  • Strong negotiation and conflict resolution skills.
  • Commitment to maintaining a positive work environment.

Physical Requirements:

  • Able to perform general office functions and travel within the community.
  • Capable of using public transportation and driving as needed.

Work Environment:

Work may occur in various settings, including:

  • Office environment
  • Virtual meeting platforms
  • Community locations
  • Homes of families
  • Behavioral health facilities

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